Samuel Lane
Denver,CO
Summary
A results-driven leasing manager with 2 years of experience in property management. I come with a proven track record of exceeding leasing targets, maintaining high occupancy rates, and delivering exceptional customer service. With a clear focus on providing exceptional tenant satisfaction, I am extremely interested in techniques and practices that increase occupancy, resident retention, generate positive property reviews, and decrease delinquency and lease violations. Seeking to leverage my knowledge to drive leasing success and contribute to the growth of a property management team.
Overview
3
3
years of professional experience
Work History
Leasing Manager
Two Coast Living
Golden, CO
04.2023 - Current
- Luxury property with 360 units.
- Compiled and conveyed operational and financial data to regional manager.
- Recommended clarifications and changes in leasing practices to ensure leasing teams are reaching their maximum potentia.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Managed property maintenance teams tackled issues such as plumbing, electrical, and HVAC repairs.
- Resolved tenant complaints in a timely manner to maintain positive relationships.
Leasing Agent
Cardinal Group Companies
Denver, CO
05.2022 - 03.2023
- 310 units across three luxury buildings.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
- Provided customer service to existing tenants by responding to inquiries promptly.
- Maintained a professional attitude when dealing with difficult situations or customers.
Manager
Noodles & Company
Arvada, CO
02.2021 - 04.2022
- Developed and implemented customer service standards for staff to follow.
- Monitored daily operations of the restaurant, including inventory control and ordering supplies.
- Managed team of 5-10 employees in fast-paced environment.
- Organized promotional events at the store to draw in more customers.
Education
Staying Compliant With Fair Housing
Grace Hill
06-2022
Bachelor of Science - Real Estate Investment & Asset Management
Metro State University - Denver
DenverSkills
- Communication
- Organization
- Problem-solving
- Industry Related Technology
- Team Collaboration
- Resident Relations
- Corporate Policies And Procedures
- Maintaining Occupancy Levels
Accomplishments
- Multiple company awards for Most Improved Property and Best Performing Property.
References
References available upon request.
Timeline
Leasing Manager
Two Coast Living
04.2023 - Current
Leasing Agent
Cardinal Group Companies
05.2022 - 03.2023
Manager
Noodles & Company
02.2021 - 04.2022
Staying Compliant With Fair Housing
Grace Hill
Bachelor of Science - Real Estate Investment & Asset Management
Metro State University - Denver
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