Open To Work
Sam Martin
Joplin,Missouri
Work Preference
Summary
Accomplished Retail Operations Leader experienced in managing high-volume retail environments and leading teams of approximately 150 employees. Achieved significant contributions by opening three new store locations, enhancing performance, and ensuring customer satisfaction while maintaining profitability. Focused on implementing strategic approaches to drive sales and foster team development in competitive markets.
Overview
14
14
years of professional experience
Work History
General Manager
Menards
01.2020 - Current
- Successfully opened three new store locations, overseeing planning, staffing, training, merchandising, and operational execution.
- Managed sales performance, staffing, inventory control, expense management, safety compliance, and customer experience to enhance overall store performance.
- Led operations for high-volume, 220,000-square-foot retail store, driving efficiency and customer satisfaction.
- Direct and develop a workforce of approximately 150 employees, including managers, supervisors, and frontline team members.
- Developed leadership talent through targeted coaching, mentoring, and performance management initiatives, fostering a culture of growth and accountability.
- Earned multiple company awards for top operating store performance and comparable sales growth.
Assistant General Manager
Menards
01.2015 - 01.2020
- Managed daily operations of large-format, high-volume retail location, ensuring smooth workflow and customer satisfaction.
- Supervised department managers and team members across multiple operational areas.
- Supported recruiting, onboarding, training, scheduling, and employee development.
- Executed sales and merchandising strategies, contributing to enhanced store performance and customer engagement.
- Coordinated inventory management, expense control, and operational planning to optimize resource allocation and minimize waste.
Retail Leadership Roles
Menards
01.2013 - 01.2015
- Progressed through increasing levels of responsibility, enhancing store operations, merchandising, inventory management, and customer service.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Highlands Ranch High School
Highlands Ranch, COSkills
- Retail Operations Management
- New Store Openings
- P&L management
- High-Volume Retail Sales
- Inventory strategy
- Cost control
- Workforce Management
- Strategic planning
- Safety & Compliance
- Team coaching
- Performance enhancement
- Customer service
Selected Achievements
- Opened three new Menards store locations.
- Managed approximately 150 employees in a high-volume retail environment.
- Led operations for a 220,000-square-foot store.
- Received multiple awards recognizing top operating store performance.
- Received multiple awards for comparable sales growth and business performance.
Timeline
General Manager
Menards
01.2020 - Current
Assistant General Manager
Menards
01.2015 - 01.2020
Retail Leadership Roles
Menards
01.2013 - 01.2015
Highlands Ranch High School