Samuel Martinez
Kissimmee,FL
Summary
Hardworking employee with customer service. Gifted at working with all types of customers. Strong worth ethic, adaptability and exceptional interpersonal skills. Motivated to maintain customer satisfaction and contribute to company success. Positive nature with excellent people skills. Looking for a new role where hard work and dedication will be highly valued.
Overview
2
2
years of professional experience
Work History
Checkout Team Member
Park Place Behavioral Health Care
01.2023 - 10.2023
- Used internal software to process reservations, check-ins and check-outs.
- Worked closely with front-end staff to assist customers.
- Learned duties for various positions and provided backup at key times.
Front Desk Clerk
Park Place Behavioral Health Care
01.2022 - 01.2023
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Helped customers find specific products, answered questions and offered product advice.
- Drafted professional business documents, spreadsheets and correspondence.
Janitor
Esporta Fitness
03.2023 - 09.2023
- Kept building spaces premises clean inside and outside.
- Responded to emergency cleaning requests to meet client expectations.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Education
Associate of Science -
Theological University of Northern Italy
Torino, ItalyHigh School Diploma -
Zenith Accelerated Learning Academy
Kissimmee, FL05.2016
Skills
- Customer Service-Focused
- First Aid/CPR
- G-Suite
- Work Orders
- Maintenance and Repair
- Problem-Solving
- Teamwork and Collaboration
- Cleaning and Sanitizing
- Active Listening
Languages
Italian
Native or Bilingual
Spanish
Native or Bilingual
English
Professional Working
Timeline
Janitor
Esporta Fitness
03.2023 - 09.2023
Checkout Team Member
Park Place Behavioral Health Care
01.2023 - 10.2023
Front Desk Clerk
Park Place Behavioral Health Care
01.2022 - 01.2023
Associate of Science -
Theological University of Northern Italy
High School Diploma -
Zenith Accelerated Learning Academy
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