Samuel Mason
Carrollton
Summary
Dynamic and results-driven professional with extensive experience in customer service at Darden Restaurants. Proven ability to enhance customer satisfaction through strong communication and attentive service. Skilled in sales and inventory management, consistently driving revenue and optimizing operational efficiency. Adaptable team player with a hands-on approach to problem-solving.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Babes Chicken
07.2025 - Current
- Resolved guest complaints promptly, enhancing overall customer satisfaction.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Collaborated with team members to streamline service processes, improving efficiency.
- Monitored inventory levels and communicated needs to management for timely restocking.
Restaurant Waiter
Darden Restaurants, Olive Garden
06.2024 - 06.2025
- Delivered exceptional customer service, ensuring a memorable dining experience for guests.
- Coordinated with kitchen staff to ensure timely and accurate order delivery.
- Assisted in training new staff on menu offerings and service standards.
- Managed multiple tables efficiently during peak hours, maintaining high service quality.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Target Sales Team Member
Target
11.2023 - 05.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction at checkout.
- Maintained organized sales floor by restocking merchandise and arranging displays effectively.
- Collaborated with team members to optimize inventory management and reduce stock discrepancies.
- Trained new employees on operational procedures and customer service standards.
- Implemented promotional displays to drive sales during seasonal events and special promotions.
- Drove team revenue totals by bringing in top sales numbers.
Manufacturing Temp
Greco Manufacturing
07.2023 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Hands on approach to problem solving
Education
High School Diploma -
Plano Senior High School
Plano, TX08.2023
Skills
- Excellent customer service
- Strong communication
- Time management
- Sales skills
- Working hands on various types of equipment
Languages
English
Native or Bilingual
Spanish
Limited Working
References
Bruce McDaniels.
Vice president and chief IT security officer at Parkland.
Phone : (214) 549-7772
Email : Brucejonmcdaniels@gmail com
Timeline
Restaurant Waiter
Babes Chicken
07.2025 - Current
Restaurant Waiter
Darden Restaurants, Olive Garden
06.2024 - 06.2025
Target Sales Team Member
Target
11.2023 - 05.2024
Manufacturing Temp
Greco Manufacturing
07.2023 - 10.2023
High School Diploma -
Plano Senior High School