Samuel Mccutchan
Fayetteville,NORTH CAROLINA
Summary
Dynamic professional with strengths in customer relations and problem-solving. Proven ability to enhance guest experiences through collaboration and effective communication. Ready to contribute to operational excellence and team success.
Overview
2
2
years of professional experience
Work History
Specialist
Rockfish Camp and Retreat Center
Parkton, NC
05.2026 - Current
- Implemented process improvements that streamlined operational workflows and increased efficiency.
- Mentored junior staff on best practices for guest engagement and service excellence.
- Led program development initiatives to enhance guest experiences at retreat center.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Maintenance Assistant
Rockfish Camp and Retreat Center
Parkton, NC
02.2026 - Current
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Replaced worn or damaged parts to restore equipment functionality.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Performed regular maintenance and repairs on mechanical systems to support continuous operation.
- Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
Retreat Staff
Rockfish Camp and Retreat Center
Parkton, NC
06.2024 - Current
- Assisted in organizing events and retreats, enhancing guest experience through attention to detail.
- Maintained cleanliness and functionality of facilities, contributing to a welcoming environment for guests.
- Supported team members in executing tasks, fostering collaboration and improving workflow efficiency.
- Trained new staff on operational procedures, promoting consistency and adherence to standards.
- Resolved guest inquiries and concerns promptly, maintaining high levels of customer service excellence.
After-School Camp Counselor
Rockfish Camp and Retreat Center
Parkton, NC
08.2024 - 05.2026
- Supervised daily activities, ensuring safety and engagement for all campers.
- Developed and implemented creative arts and crafts programs, enhancing camper participation.
- Facilitated team-building exercises, promoting collaboration among campers of diverse backgrounds.
- Managed conflict resolution among campers, fostering a respectful and inclusive environment.
Summer Camp Range Staff
Rockfish Camp and Retreat Center
Parkton, NC
05.2024 - 08.2025
- Maintained cleanliness and organization of common areas, promoting a welcoming environment.
- Collaborated with team members to execute recreational programs and activities for participants.
- Monitored inventory levels, assisting in supply ordering to ensure operational readiness.
- Trained new staff on protocols and procedures, fostering teamwork and efficiency standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assisted in daily operations, ensuring smooth functioning of camp activities and guest services.
Education
High School Diploma -
Freedom Christian Academy
Fayetteville, NC05-2026
Skills
- Customer relations
- Analytical thinking
- Documentation management
- Time management
- Problem-solving
Timeline
Specialist
Rockfish Camp and Retreat Center
05.2026 - Current
Maintenance Assistant
Rockfish Camp and Retreat Center
02.2026 - Current
After-School Camp Counselor
Rockfish Camp and Retreat Center
08.2024 - 05.2026
Retreat Staff
Rockfish Camp and Retreat Center
06.2024 - Current
Summer Camp Range Staff
Rockfish Camp and Retreat Center
05.2024 - 08.2025
High School Diploma -
Freedom Christian Academy