Samuel Medina
Forest Hills,NY
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
6
6
years of professional experience
Work History
Veterinary Receptionist
TLC PETSNIP
Lakeland, FL
06.2021 - 09.2022
- Organized Appointments for many clients
- Compiled physical and digital documents, charts and reports.
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Worked with clients to processes all financial transactions.
Sales Associate
Micro Center
Queens, NY
04.2019 - 03.2020
- Assisted customers finding their electronic products
- Granted immaculate Customer Service towards customers
- Educated customers on electronics when they're indecisive on what to get
- Guided customers on routes when it came to building their own computers/gadgets.
Receptionist
Chiropractor & Wellness
01.2018 - 03.2019
- Organized Appointments for many clients
- Handled finalized payments over the phone & in person
- Produced updates with call backs to inform clients of their upcoming appointments.
Barista
Starbucks
QueensBorough Community College, NY
09.2016 - 05.2017
- Handled Cash Register, including receiving orders
- Made drinks for Staff & Students
- Completing orders in a timely fashion, thus, satisfying customers.
Busser
Ippudo Restaurant
Manhattan, NY
- Stocked up on inventory, jotted down on what was needed
- On some occasions, closed with employees
- Mixing beverages using an extensive range of ingredients; Soda, Liquor, Bitters, Etc.
Education
Associates Degree in Criminology -
John Jay
05.2019
Queens Community College
05.2017
Forest Hills Highschool
01.2015
Skills
- Communication Skills
- Customer Service Skills
- Computer Skills
- Time Management Skills
- Organizing Skills
- Judgement & Decision Making
- Telecommunication Skills
- Recordkeeping
- Teamwork and Collaboration
Languages
- English
- Spanish
- Japanese
Timeline
Veterinary Receptionist
TLC PETSNIP
06.2021 - 09.2022
Sales Associate
Micro Center
04.2019 - 03.2020
Receptionist
Chiropractor & Wellness
01.2018 - 03.2019
Barista
Starbucks
09.2016 - 05.2017
Busser
Ippudo Restaurant
Associates Degree in Criminology -
John Jay
Queens Community College
Forest Hills Highschool
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