Samuel Millar
Norman,OK
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Sales Associate
Zumiez
Norman, Oklahoma
06.2021 - 08.2022
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Provided accurate information about products, prices and services.
- Maintained an organized and efficient storefront.
- Cooperated with management to find innovative ways to attract customers.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Mechanic
Landers Chevrolet of Norman
Norman, Oklahoma
08.2023 - Current
- Provided estimates for labor costs associated with repair projects prior to commencement of work.
- Educated customers about basic automotive maintenance techniques they can perform themselves at home.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Worked with a team under time and budget constraints, to coordinate completing tasks and maintaining customer satisfaction
- Ensured safety protocols were followed while working on vehicles.
Education
High School Diploma -
Norman North High School
Norman, OK05-2024
2 Year Trade Degree - Automotive Service Excellence
Moore Norman Technology Center - Norman
Norman, OK05-2024
Life Scout Rank -
Boy Scouts of America
Norman, OK06-2023
Skills
- Payment Processing
- Upselling
- Sales experience
- Order Processing
- Promotional support
- Product Sales
- Client Account Management
- Retail loss prevention
- Inventory Control
- Complex Problem-Solving
- Relationship Building
- Time Management
- Listening Skills
- Cash Register Operation
- Fraud Detection
Timeline
Mechanic
Landers Chevrolet of Norman
08.2023 - Current
Sales Associate
Zumiez
06.2021 - 08.2022
High School Diploma -
Norman North High School
2 Year Trade Degree - Automotive Service Excellence
Moore Norman Technology Center - Norman
Life Scout Rank -
Boy Scouts of America