Samuel Murdock
Bakersville,NC
Summary
Dedicated detention officer skilled in de-escalation techniques, inmate supervision, and emergency response. Committed to maintaining safety and security while fostering positive interactions.
Overview
6
6
years of professional experience
Work History
Detention Officer
McDowell County Sheriff"s Office
McDowell County NC
12.2023 - Current
- Conducted regular inspections of premises to ensure compliance with safety regulations.
- Implemented de-escalation techniques to manage conflicts and promote positive interactions.
- Maintained accurate records of inmate activities and incidents for reporting purposes.
- Assisted in training new officers on protocols and operational procedures.
- Monitored inmate behavior to maintain safety and security within detention facility.
- Evaluated existing security measures, recommending enhancements for operational efficiency.
- Managed daily operations at the detention facility, effectively communicating with other officers and staff members.
- Completed detailed incident reports following any altercations or noteworthy events within the facility.
- Maintained order within the detention center through proactive monitoring and immediate intervention when necessary.
- Developed rapport with detainees by treating them respectfully and fairly, fostering an atmosphere of mutual trust that helped reduce tensions within the facility.
- Ensured safety and security of detainees by conducting regular cell checks and maintaining accurate records.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Responded promptly to emergency situations and provided medical aid.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
Security Officer
PRC
Spruce Pine, NC
11.2020 - 12.2023
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular inspections and patrols to identify potential security risks.
- Responded promptly to incidents, maintaining calm and ensuring safety protocols were followed.
- Collaborated with law enforcement during investigations, providing detailed reports on incidents.
- Trained new personnel on safety procedures and emergency response protocols.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Sales Associate
Dollar General Store
Bakersville, NC
05.2020 - 11.2020
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock counts and replenishment processes.
- Operated cash register, processed transactions efficiently, and handled customer payments.
- Trained new sales associates on store policies and customer service best practices.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
High School Diploma -
Solid Rock Christian Home School
Bakersville, NCSkills
- Patience and tolerance
- Emergency response
- Behavioral observation
- Physical restraint
- Body and cell searches
- De-escalation techniques
- Security procedures
- Restraint techniques
- Inmate supervision
- Headcounts
- Report preparation
- Inmate monitoring
- Mental alertness
- Medical emergencies
- Inmate control
- Security and sanitation checks
- Inmate escorting
- Disturbance management
- First aid administration
Timeline
Detention Officer
McDowell County Sheriff"s Office
12.2023 - Current
Security Officer
PRC
11.2020 - 12.2023
Sales Associate
Dollar General Store
05.2020 - 11.2020
High School Diploma -
Solid Rock Christian Home School