Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Norris

Smyrna,DE

Summary

Dynamic and results-driven professional with extensive experience in customer service and retail operations at Dollar General. Proven ability in cash handling and enhancing customer satisfaction through effective problem resolution. Recognized for maintaining organized environments and contributing to store success, demonstrating strong communication and teamwork skills.

Overview

8
8
years of professional experience

Work History

Lead Sales Associate

Dollar General
06.2023 - Current
  • Handled cash register and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving store by maintaining a clean and organized work environment.

Overnight Stocker

Walmart
04.2021 - 11.2021
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Delivery Driver

Papa Johns International Inc.
03.2020 - 01.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Completed any and all side work in store.

Busser

Texas Roadhouse Restaurant
06.2019 - 03.2020
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Cashier

Sparkle Pools Inc.
03.2017 - 06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Smyrna Highschool
Smyrna Delaware

Skills

  • Customer service
  • Retail store operations
  • Cash handling
  • Opening and closing procedures

Timeline

Lead Sales Associate

Dollar General
06.2023 - Current

Overnight Stocker

Walmart
04.2021 - 11.2021

Delivery Driver

Papa Johns International Inc.
03.2020 - 01.2021

Busser

Texas Roadhouse Restaurant
06.2019 - 03.2020

Cashier

Sparkle Pools Inc.
03.2017 - 06.2018

Smyrna Highschool
Samuel Norris