Samuel Oatis
Killeen
Summary
Financial services professional with 6+ years of experience and a strong foundation in both lending and branch leadership. Currently serving as a Mortgage Loan Officer, leveraging expertise in loan origination, client relationship management, and business development. Former Branch Manager with a proven ability to increase profitability, streamline operations, and develop high-performing teams, including achieving a commendable internal audit rating. Committed to delivering exceptional service, maintaining regulatory compliance, and driving consistent results.
Overview
9
9
years of professional experience
Work History
Mortgage Loan Officer
Texell Credit Union
Temple
08.2025 - Current
- Originate and manage residential mortgage loans, guiding clients through the full loan lifecycle from application to closing
- Analyze borrower financials, credit reports, and documentation to recommend appropriate loan products
- Cultivated relationships with clients, real estate agents, and internal partners, resulting in increased business opportunities
- Ensured compliance with federal and state lending regulations, upholding accuracy in documentation and mitigating risks
- Advised clients on mortgage options, rates, and terms, facilitating informed decision-making and enhancing client satisfaction
- Consistently meet or exceed loan production and customer service goals
Financial Service Specialist
Texell Credit Union
Belton
11.2024 - 08.2025
- Delivered personalized financial solutions, including deposit accounts, consumer loans, and credit products, contributing to achievement of sales and service goals.
- Assisted members with loan applications and documentation, ensuring seamless lending experiences through effective communication and support.
- Educated members on Texell’s products, services, and digital tools, supporting informed financial decisions and enhancing member engagement.
- Accurately process transactions and maintain compliance with regulatory standards and internal policies.
- Resolve inquiries and concerns promptly, reinforcing member trust and contributing to branch performance.
Branch Manager
First National Bank Texas
Kyle
05.2021 - 07.2023
- Increased operational efficiency and revenue by optimizing daily operations and improving branch profitability.
- Managed branch financials and assigned team duties to ensure accurate and timely completion of tasks.
- Ensured compliance with company policies and procedures, leading to successful branch audit in 2022.
- Mentored and promoted management team, enhancing leadership capabilities and operational skill sets.
- Managed direct deposits and Stash account setups across multiple branches.
Assistant Branch Manager
First National Bank Texas
Kyle
05.2019 - 04.2021
- Trained and mentored team members, enhancing service delivery and sales performance.
- Oversaw staffing and scheduling to maintain operational efficiency and meet service standards.
- Conducted teller audits, spot checks, and staff coaching to ensure compliance and accuracy.
- Monitored daily operations to support Branch Manager in achieving profitability and operational goals.
- Served as ATM/Vault custodian and Audit Specialist to ensure secure and accurate cash handling.
Branch Supervisor
First National Bank Texas
Kyle
01.2019 - 05.2019
- Promoted development through coaching, training, and motivation to enhance team capabilities.
- Evaluated employee productivity and attendance to identify performance gaps and suggest targeted improvements.
- Supported management by assigning tasks, monitoring staff performance, and ensuring adherence to security protocols.
- Managed direct deposit services efficiently to ensure timely transactions.
Senior Personal Banker
First National Bank Texas
Kyle
06.2018 - 01.2019
- Cultivated client relationships to assess financial needs and provide customized solutions
- Executed account openings, loan processing, and facilitated digital banking adoption
- Ensured compliance with security, risk, and operational standards
- Promoted branch products and collaborated on marketing initiatives
- Provided expertise in auto loan processing and direct deposit setup
Personal Banker
First National Bank Texas
Temple
08.2017 - 06.2018
- Built strong client relationships to identify financial needs and deliver tailored solutions
- Opened accounts and processed loans to facilitate client access to financial services
- Managed auto loan applications and direct deposit setups to streamline client onboarding
- Promoted branch products and coordinated marketing initiatives to increase client engagement
- Ensured compliance with security, risk, and operational standards
Education
B.A. - applied arts & Science
Texas State University
San Marcos, TX05-2025
High School Diploma -
Ellison High School
Killeen, TX05-2017
Skills
- Mortgage Lending & Loan Origination
- Regulatory Compliance & Risk Management
- Client Relationship Management
- Sales Strategy & Business Development
- Financial Management & Profitability Growth
- Leadership & Team Development
- Time Management & Problem Solving
- Microsoft Office (Excel, Word, PowerPoint)
References
- Jessica Thomas, Branch Manager, First Convenience Bank, (254) 833-2763, Jrthomas_06@yahoo.com
- Nicole Stokes, Mortgage Operations Manager, Texell Credit Union, (254) 833-0139, Nicoletomko12@gmail.com
- Jacinta Filo, Mortgage Loan Processor, Texell Credit Union, 254-718-9498, jfilo@stu.ctcd.edu
Timeline
Mortgage Loan Officer
Texell Credit Union
08.2025 - Current
Financial Service Specialist
Texell Credit Union
11.2024 - 08.2025
Branch Manager
First National Bank Texas
05.2021 - 07.2023
Assistant Branch Manager
First National Bank Texas
05.2019 - 04.2021
Branch Supervisor
First National Bank Texas
01.2019 - 05.2019
Senior Personal Banker
First National Bank Texas
06.2018 - 01.2019
Personal Banker
First National Bank Texas
08.2017 - 06.2018
B.A. - applied arts & Science
Texas State University
High School Diploma -
Ellison High School