Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Orozco

San Gabriel,CA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Works well with others and can be a team leader as well. Highly skilled in providing the customer with quality service.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

Montebello, CA
09.2012 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Associate of Science - Nursing

Rio Hondo College
Whittier, CA
04.2025

High School Diploma -

Gabrielino High School
San Gabriel, CA
06.1999

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Customer Service Representative

09.2012 - Current

Associate of Science - Nursing

Rio Hondo College

High School Diploma -

Gabrielino High School
Samuel Orozco