Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Samuel Paiva

Grand Rapids

Summary

Proven customer service expert with a track record of multitasking and reliability, honed at John Ball Zoo and other fast-paced environments. Excels in fostering customer relationships and boosting sales through effective communication and team collaboration. Demonstrates strong financial transaction accuracy and an outgoing personality, contributing significantly to workplace efficiency and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Bartender

John Ball Zoo
11.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Customer Service Associate

Pirates Cove Adventure Golf
08.2020 - Current

Handled high volumes of customer transactions with efficiency.

Sales Associate

Duke’s Party Store
08.2021 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor Of Computer Science - Data Analytics

Grand Valley State University
Allendale, MI

Skills

  • Customer service expertise
  • Strong multitasking
  • Highly reliable
  • Team player attitude

Languages

American Sign Language
Limited Working

Timeline

Bartender

John Ball Zoo
11.2024 - Current

Sales Associate

Duke’s Party Store
08.2021 - 08.2024

Customer Service Associate

Pirates Cove Adventure Golf
08.2020 - Current

Bachelor Of Computer Science - Data Analytics

Grand Valley State University
Samuel Paiva