Samuel Paler
Perris,CA
Summary
Dynamic professional with a proven track record at Dutch Bros, excelling in team leadership and customer service. Developed impactful training programs that enhanced employee skills and improved service efficiency. Skilled in inventory management and conflict resolution, fostering a collaborative environment that drives success and elevates customer experiences.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Dutch Bros
08.2024 - Current
- Assisted in training new team members on operational procedures and customer service standards.
- Executed daily inventory management, ensuring optimal stock levels and product availability.
- Collaborated with management to enhance workflow efficiency and improve service speed.
- Monitored employee performance, providing feedback to promote skill development and teamwork.
Traveling Trainer
Dutch Bros
09.2021 - 09.2024
- Developed and delivered training programs to enhance employee skills and knowledge.
- Collaborated with management to identify training needs and create tailored content.
- Facilitated workshops that improved team collaboration and communication.
- Evaluated training effectiveness through participant feedback and assessments.
Bartender
The Others Club
09.2021 - 02.2022
Barback
The Others Club
04.2020 - 09.2021
- Supported bartenders by restocking supplies and maintaining cleanliness in service areas.
- Assisted in preparation of garnishes and mixers for efficient drink service.
- Collaborated with team to manage inventory, ensuring timely replenishment of products.
- Monitored bar equipment functionality, reporting maintenance needs promptly.
Education
High School Diploma -
Elk Grove High School
Elk Grove, CA05-2019
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Conflict resolution
- Time management
Timeline
Assistant Manager
Dutch Bros
08.2024 - Current
Traveling Trainer
Dutch Bros
09.2021 - 09.2024
Bartender
The Others Club
09.2021 - 02.2022
Barback
The Others Club
04.2020 - 09.2021
High School Diploma -
Elk Grove High School