Samuel Pike
Rochester,MN
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
3
3
years of professional experience
Work History
Server
VFW Post #1215
Rochester, MN
06.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
Food Runner
Sorellina's Italian by Victoria's
Rochester, MN
08.2022 - 03.2024
- Organized food orders and ensured accuracy of items served to customers.
- Assisted servers in setting up tables for guests.
- Greeted and welcomed customers as they arrived at the restaurant.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Responded promptly to customer inquiries and requests for additional items or services.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Food Runner
Victoria's Restaurant & Wine Bar
Rochester, MN
03.2022 - 08.2022
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Provided assistance with clearing plates from tables after meals were completed.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
Education
High School Diploma -
Mayo High School
Rochester, MN06-2024
Some College (No Degree) - Elementary Education
Minnesota State University, Mankato
Mankato, MNSkills
- Service prioritization
- High-volume dining
- Server training
- Allergy awareness
- Exceptional customer service
- Positive and professional
- Menu presentation
- Dining area maintenance
- Table setting arrangements
- Dish preparation
- Team member support
- Hostess support
- Daily specials memorization
- Table setting knowledge
Timeline
Server
VFW Post #1215
06.2024 - Current
Food Runner
Sorellina's Italian by Victoria's
08.2022 - 03.2024
Food Runner
Victoria's Restaurant & Wine Bar
03.2022 - 08.2022
High School Diploma -
Mayo High School
Some College (No Degree) - Elementary Education
Minnesota State University, Mankato
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