SAMUEL QUINONES

• Improved project efficiency by accurately measuring, cutting, and assembling sheet metal components.
• Enhanced workplace safety through proper use of tools and equipment during fabrication tasks.
• Completed projects on time by effectively prioritizing tasks and maintaining focus on work progress.
• Reduced material waste with precise measurements and optimal layout planning for sheet metal cutting.

• Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
• Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
• Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
• Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.

• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
• Reported suspicious activities and persons to law enforcement
• Conducted patrols of key areas to spot and control security concerns
• Monitored central alarm systems for fire, intrusion and duress alarms and responded to emergencies weekly
• Evaluated team member strengths and assigned tasks based upon expertise and background.
• Oversaw employee attendance record, handled payroll.
• Interviewed, hired and trained new workers.

As customer account rep our responsibilities were sales, greeting customers and delivery of merchandise to customers homes or place of business and making sure payments were made on time.

• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
• Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts
• Applied more than [50] payments per week
• Performed targeted collections on past due accounts aged over [30] days

• Stocked and sorted packaging and replenished supplies, including wrapping paper, plastic sheets, boxes, cartons, ink, glue and labels to achieve consistent productivity levels

• Operated heavy duty lathes, boring machines and mills, planers, shapers and grinders