Samuel Reyes Alvarado
Tamaqua,Dominican Republic
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
Work History
Supervisor's Assistant/ USPS Mailroom
United States Embassy in Santo Domingo
03.2018 - 09.2024
- Oversaw daily operations of the mailroom, ensuring efficient processing and distribution of incoming and outgoing mail
- Trained and supervised a team of mailroom employees, providing guidance and support to optimize productivity and accuracy
- Implemented and maintained standardized procedures for mail sorting, delivery, and record-keeping, resulting in improved efficiency and reduced errors
- Collaborated with department managers and external vendors to streamline mail processes, resulting in cost savings and enhanced customer satisfaction
- Conducted performance evaluations and provided constructive feedback to team members, resulting in improved employee engagement and a 10% decrease in staff turnover
- Assisted supervisor in coordinating daily operations, utilizing strong organizational skills to manage schedules, prioritize tasks, and ensure efficient workflow.
USPS Window Clerk
United States Embassy in Santo Domingo
05.2015 - 03.2018
- Sorted and distributed incoming mail on a daily basis, ensuring accurate and timely delivery to respective recipients.
- Operated mailroom equipment, including postage meters, folding machines, and scanners, resulting in increased efficiency and productivity.
- Maintained organized records of incoming and outgoing mail, creating a systematic filing system that facilitated easy retrieval and tracking.
- Handled customer service duties at the post office window, including responding to customer inquiries, collecting payments, and issuing stamps and other services.
- Provided excellent customer service to the public, including providing helpful advice on postal services and procedures.
Education
Data Scientist In Computer Software Technology -
Technology Institute of Las Americas
Santo DomingoSkills
- Troubleshooting
- Customer Service
- IT Systems Support
- Multitasking Abilities
Timeline
Supervisor's Assistant/ USPS Mailroom
United States Embassy in Santo Domingo
03.2018 - 09.2024
USPS Window Clerk
United States Embassy in Santo Domingo
05.2015 - 03.2018
Data Scientist In Computer Software Technology -
Technology Institute of Las Americas
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