Samuel Rivera

• Supervised installation and maintenance of HVAC systems in various residential and light commercial settings.
• Conducted thorough diagnostics to troubleshoot mechanical issues and ensure system functionality.
• Trained other technicians in best practices for installation, repair, and maintenance of equipment.
• Collaborated with team members to design solutions for complex problems encountered in the field.
• Interpreted blueprints, diagrams, schematics and technical manuals when performing repairs or installations.
• Identified potential risks associated with job tasks and implemented measures to mitigate those risks.
• Documented daily activities including service calls, repairs, installations.
• Maintained inventory of tools, supplies and spare parts needed for field operations.
• Coordinated with vendors to obtain parts required for repairs or replacements.
• Provided technical support to customers regarding product usage, operation, and installation.
• Monitored progress of projects to ensure completion within established timelines.
• Performed warranty service and filed all paperwork.
• Developed and maintained positive relationships with customers to increase customer satisfaction.
• Assisted shop personnel and helped create cohesive and well-rounded technical environment centered around customer service, teamwork, and learning.
• Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
• Communicated with distributors to acquire necessary equipment for projects.
• Estimated cost of labor and materials for projects and communicated value to clients.

• Diagnosed technical issues using advanced troubleshooting techniques.
• Conducted regular inspections to ensure compliance with safety regulations.
• Provided exceptional customer support during on-site visits and repairs.
• Documented service reports accurately for future reference and analysis.
• Delivered outstanding customer service on field visits to meet corporate guidelines.
• Trained customers on equipment after installation.
• Performed annual and preventive system service maintenance.
• Minimized customer callbacks and equipment failure by reviewing job upon completion.
• Calibrated instruments, controls and equipment to test function and evaluate performance.
• Operated hand tools and power equipment according to corporate safety procedures.
• Mentored and trained new employees on processes, flow and safety procedures.
• Collaborated with team members to assess equipment performance needs.

• Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
• Completed preventative maintenance on heating and air conditioning systems to extend life of such equipment.
• Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
• Specialized in Lennox HVAC equipment.
• Duct design, and sizing
• Offered repair or service options to help customers make decisions.
• Maintained certifications and training regarding changes in various models of equipment.
• Assessed and identified issues and quickly resolved to restore functionality.
• Worked with chemicals and solutions safely to meet protocols and OSHA standards.
• Facilitated new team member training on service processes to increase productivity.
• Serviced and repaired equipment according to manufacturer guidelines.
• Monitored installations to maintain compliance with local codes and industry best practices.

• Installed heating, air conditioning and ventilation equipment and tested for proper operation.
• Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
• Repaired and replaced condensers, compressors on equipment for residential and some light commercial customers.
• Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
• Performed set and start ups
• Responsible for company vehicle and company phone

Ran service calls for new construction homes. Performed set and starts. Ran on call one week out of the month. Replaced TXV’s, actuators, thermostats, blower motors, capacitors, zone boards, control boards, etc. I also troubleshot and repaired Geothermal Residential Systems.

• Recycled and charged refrigerants.
• Adept at reading blue prints of electrical equipment.
• Assessed efficiency of HVAC and refrigeration systems and provided feedback to customers.
• Repaired and replaced condensers, compressors for residential and commercial customers.

• Serviced units to residential and commercial heating and air conditioning customers.
• Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
• Reviewed worklists and interpret all project details and instructions.
• Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, furnaces and air conditioning equipment.
• Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
• Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.
• Conducted brazing, threading pipe and tasks to complete service calls.
• Attended employee meetings and training to learn about new techniques, trends and technologies.
• Reported problems with company tools and vehicles to crew foreman for quick resolution.
• Presented job proposals for service repair or new units for new and existing customers.
• Fixed faults and reinstalled components such as couplings and valves.
• Repaired parts by using technical knowledge, special tools and soldering skills.
• Read technical manuals and schematics to understanding specific configurations.

• Serviced units to residential and commercial heating and air conditioning customers.
• Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, furnaces and air conditioning equipment.
• Wired both line and low voltage to heating and cooling equipment.
• Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
• Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.
• Presented job proposals for service repair or new units for new and existing customers.
• Fixed faults and reinstalled components such as couplings and valves.
• Repaired parts by using technical knowledge, special tools and soldering skills.
• Read technical manuals and schematics to understanding specific configurations.
• Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
• Lifted and aligned components into position using hoists and block and tackle setups.