Samuel Schindler
Denton,TX
Summary
Highly motivated team player with passion for helping others. Possesses excellent problem-solving abilities, willingness to learn and communication skills. Who provides individualized assistance and support. I bring more than 5 years of experience detecting, fielding and resolving support, customer, and company needs.
Overview
9
9
years of professional experience
Work History
Tech Support
Pavaso Inc.
01.2020 - Current
- Assisted customers with technical support inquiries and live trouble shooting on the provided product.
- Used relevant technology to support and differentiate instruction.
- Delivered prompt service to prioritize customer needs.
- Educated customers about support policies and procedures as well as how to operate the product efficiently.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Job Recruiter
Wheeler Staffing Partners
02.2018 - 12.2019
- Operated and maintained applicant tracking and candidate management systems.
- Studied job descriptions and qualifications to determine applicant requirements.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Food/Drink Runner
Katy Trail Ice House
02.2017 - 02.2018
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Established rapport with customers by providing friendly and attentive service.
- Provided attentive service and proactively assessed guest needs.
Education
Plano Senior High School
Plano, TXSkills
- Technician support
- Website support
- Maintenance support systems
- Remote desktop services and support
- Technical and diagnostic support
- Escalated customer support
Timeline
Tech Support
Pavaso Inc.
01.2020 - Current
Job Recruiter
Wheeler Staffing Partners
02.2018 - 12.2019
Food/Drink Runner
Katy Trail Ice House
02.2017 - 02.2018
Plano Senior High School