Samuel Sheets
Santa Rosa Beach,Fl
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Peter Millar
Miramar Beach, FL
01.2024 - Current
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Processed returned merchandise according to company policies.
- Handled customer complaints in a professional manner.
Golf Service Attendant
Sandestin Golf course
Miramar Beach, FL
03.2022 - 01.2024
- Provided information about facilities, entertainment options, and rules and regulations.
- Improved customer satisfaction by providing information about facilities and entertainment operations.
- Protected patrons by following safety procedures and monitoring behaviors.
- Cleaned carts and equipped carts with pencil and scorecard to prepare for rental.
- Greeted customers and answered questions regarding golf course rules, regulations, and services.
- Provided assistance with golf cart rentals, tee times, and other inquiries from guests.
- Maintained the cleanliness of the clubhouse, driving range, and pro shop areas.
Ice Cream Server
Pecan Jacks Ice Cream
Santa Rosa Beach, FL
04.2021 - 05.2022
- Prepared ice cream orders with consistent presentation, quality, and portioning.
- Assisted customers with selecting flavors by describing options in detail and giving thoughts on different offerings.
- Effectively handled cash register, including all cash, debit, and credit card transactions.
- Greeted customers and provided menu information.
- Cleaned tables, chairs and dining areas after customer use.
Dining Room Server
Chick-fil-a
Miramar Beach, FL
09.2019 - 07.2020
- Supported servers by refilling drinks, retrieving items, and restocking service stations.
- Gave patrons receipts and change after processing cash payments.
- Cleared and moved dishes, utensils, and glassware to the dishwasher for cleaning.
- Greeted customers and provided them with menus.
- Bussed tables as needed throughout shifts.
- Organized take-out orders for pick up or delivery upon request.
Education
High School -
Seacoast Collegiate High School
05.2024
Skills
- Department reset
- Display Setup
- Money Handling
- Customer Service
- Loss Prevention
- Order Processing
- Customer Engagement
- Flexible Schedule
- POS system operations
- Product Knowledge
- Store maintenance
References
References available upon request.
Timeline
Retail Sales Associate
Peter Millar
01.2024 - Current
Golf Service Attendant
Sandestin Golf course
03.2022 - 01.2024
Ice Cream Server
Pecan Jacks Ice Cream
04.2021 - 05.2022
Dining Room Server
Chick-fil-a
09.2019 - 07.2020
High School -
Seacoast Collegiate High School
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