Samuel Snyder
Menifee,CA
Summary
Accomplished leader at The Salvation Army with expertise in office administration and customer service. Improved organizational effectiveness by streamlining operations and building strong relationships. Utilized proficiency in Microsoft Excel and problem-solving skills to enhance efficiency and morale, resulting in significant support for Corps programs.
Diligent desired position with a proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Motivated professional with extensive experience in customer service, sales, and administrative tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
The Salvation Army ARC
02.2024 - Current
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Maintained the confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service by promptly responding to beneficiaries' inquiries, effectively addressing concerns, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed the maintenance of the property and coordinated with the appropriate vendors for repairs and improvements.
Administrator
The Salvation Army ARC
01.2022 - 02.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegate tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Managed the budget and payroll, while monitoring fund expenditures. Oversaw property repairs and collaborated with vendors for property improvements.
- Reduced overhead costs through careful budget management and resource allocation.
- Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
Assistant Corps Officer
The Salvation Army Community Church
06.2019 - 01.2022
- Improved team efficiency by streamlining the communication process between corps members and staff.
- Led successful recruitment drives across multiple regions, attracting highly qualified candidates into officer roles.
- Enhanced community engagement through effective outreach programs and public speaking events.
- Facilitated problem-solving sessions among officers, leading to innovative solutions that addressed complex challenges facing the organization.
- Collaborated with other agencies to enhance coordination efforts during large-scale disaster relief operations.
- Implemented strategic initiatives to improve organizational effectiveness, resulting in increased productivity and morale among Corps Officers.
- Organized fundraising events that generated significant financial support for various Corps programs and services.
- Oversaw emergency response operations, coordinating personnel and resources to effectively address crisis situations.
- Prepare for the chapel service by creating Bible teachings and sermons that preach the Word of God.
Chaplain
The Salvation Army Adult Rehabilitation Center
06.2017 - 06.2019
- Provided spiritual guidance, emotional support, and direct care to the beneficiaries and staff associated with the program
- Collaborated with interdisciplinary teams for holistic beneficiary care, addressing both physical and emotional needs.
- Met with individuals, discussed issues compassionately and determined the appropriate type of involvement to meet spiritual needs.
- Developed relationships with the men in the program and their families, resulting in increased trust and rapport during difficult times.
- Led programs such as worship, study, fellowship, and service opportunities.
- Provided compassionate pastoral care in emergency departments, addressing the spiritual needs of patients experiencing acute distress or trauma.
- Provided grief counseling to ease the emotional distress of the men in the program during their 6-month stay.
Chaplain
The Salvation Army Adult Rehabilitation Center
06.2014 - 06.2017
- Provided spiritual guidance, emotional support, and direct care to residents, family members, and staff.
- Led programs such as worship, study, fellowship, and service opportunities.
- Provided spiritual guidance to clients and staff members by conducting regular counseling sessions.
- Evaluated the effectiveness of pastoral care initiatives through regular feedback from staff members, adjusting strategies as needed for optimal results.
- Provided grief counseling, easing the emotional distress of families during times of loss.
- Oversaw administration and management of all areas of ministry.
- Served as a trusted resource on religious traditions, customs, and practices across various faiths within the hospital setting.
Resident Manager
The Salvation Army Harbor Light
08.2010 - 06.2012
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Reported and documented maintenance requests and scheduled appropriate services.
- Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
- Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
- Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
- Conducted thorough background checks on prospective tenants to minimize risks associated with delinquency or lease violations.
- Managed daily operations, ensuring the smooth functioning of the residential complex.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
- Utilized Software to manage a resident database containing personal information.
- Improved communication channels between management and residents, ensuring concerns were addressed in a timely manner.
- Implemented and enforced policies and procedures to maintain properties to the highest standards.
Education
Associate of Arts - Ministry
The Salvation Army College For Officer Training
Rancho Palos Verdes, CA06-2014
High School Diploma -
Dorsey High
Los Angeles, CA06-1983
Skills
- Customer service
- Data entry
- Computer skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Computer proficiency
- Strong problem solver
- Scheduling
- Office management
- Database entry
Accomplishments
- Oversaw property project, resulting in improvements to the facility.
- Earned "Volunteer of The Year Award" in 2012. And many other Awards to show.
- Held first point of contact for all internal and external communications with executive-level officers.
Certification
- ServSafe Food Handler's Certification
Languages
English
Full Professional
Timeline
Administrative Assistant
The Salvation Army ARC
02.2024 - Current
Administrator
The Salvation Army ARC
01.2022 - 02.2024
Assistant Corps Officer
The Salvation Army Community Church
06.2019 - 01.2022
Chaplain
The Salvation Army Adult Rehabilitation Center
06.2017 - 06.2019
Chaplain
The Salvation Army Adult Rehabilitation Center
06.2014 - 06.2017
Resident Manager
The Salvation Army Harbor Light
08.2010 - 06.2012
- ServSafe Food Handler's Certification
Associate of Arts - Ministry
The Salvation Army College For Officer Training
High School Diploma -
Dorsey High
Similar Profiles
Nancy DiazNancy Diaz
Property & Projects Director at The Salvation Army ARC CommandProperty & Projects Director at The Salvation Army ARC Command
David WilcherDavid Wilcher
Operations Manager at Salvation Army ARCOperations Manager at Salvation Army ARC
Jonathan WilliamsJonathan Williams
Ecommerce Lead Specialist at The Salvation Army ARCEcommerce Lead Specialist at The Salvation Army ARC