Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Samuel Steltemeier

North Las Vegas,Nevada

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated food delivery driver with 1 year of experience and experience driving to customer locations to transport food. Focused on completing deliveries quickly to meet busy daily demand. Offering strong work ethic, attention to detail and reliable transportation. PILB work card applied for and waiting to receive.

Overview

1
1
year of professional experience

Work History

Instacart Shopper

Instacart
North Las Vegas, NV
10.2023 - Current
  • Greeted customers and responded to inquiries in a friendly and professional manner.
  • Prepared orders for delivery, including selecting items from shelves, bags and boxes.
  • Verified product quality and quantity against customer orders.
  • Scanned products using hand-held scanners.
  • Processed payments accurately and efficiently.
  • Provided exceptional customer service throughout the shopping experience.
  • Resolved customer complaints quickly and professionally.
  • Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
  • Ensured accuracy of orders by double checking contents before bagging each item.
  • Monitored expiration dates on items to guarantee freshness for customers.
  • Delivered groceries on time according to company standards for customer satisfaction.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.

Food Delivery Driver

Uber Eats
North Las Vegas, NV
12.2022 - Current
  • Delivered food orders to customers in a timely manner.
  • Ensured that the correct order was delivered to the customer.
  • Followed all safety protocols while driving.
  • Maintained cleanliness of vehicle interior and exterior.
  • Answered customer inquiries regarding menu items, prices and availability.
  • Coordinated with restaurant staff on order accuracy and pickup times.
  • Provided excellent customer service throughout the delivery process.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Complied with company policies related to safe driving practices and procedures.
  • Adhered to local traffic laws at all times while delivering orders to customers.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Managed inventory of food items in vehicle by checking expiration dates regularly.
  • Identified potential problems or complaints from customers and took appropriate action as necessary..
  • Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
  • Reported any incidents involving damage or theft of property immediately to management team..
  • Delivered fresh food to customers across local area.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
  • Navigated local streets and highways with ease using GPS system.
  • Analyzed customer address to determine best route for timely delivery.
  • Communicated with restaurant staff to coordinate deliveries and obtain destination address.
  • Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Education

High School Diploma -

Legacy High School
North Las Vegas, NV
06.2022

Skills

  • Delivery Management
  • Route Planning
  • Upbeat and Outgoing Attitude
  • Purchase Recommendations
  • Flexible Schedule
  • Attention to Detail
  • Customer Service
  • Decision-Making
  • Online Order Processing
  • Reliability
  • Reporting Skills
  • Verbal and Written Communication

Affiliations

participates in homeless outreaches with 2 act ministries and salvation army and participated in the las vegas rescue mission

Timeline

Instacart Shopper

Instacart
10.2023 - Current

Food Delivery Driver

Uber Eats
12.2022 - Current

High School Diploma -

Legacy High School

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Samuel Steltemeier