Samuel Tamrat
Annandale,VA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
Work History
Business Account Executive
T-Mobile
Reston, VA
05.2021 - Current
- Grew account base by identifying and targeting potential clients in the local market.
- Maintained relationships with existing customers through regular follow-up calls and visits.
- Analyzed competitor pricing structures to identify opportunities for improvement.
- Created customized presentations tailored to the individual needs of each client.
Assistant Manager
T-Mobile
Fairfax, VA
03.2019 - 05.2021
- Completed inventory audits to identify losses and project demand.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Mobile Retail Expert
AT&T
Tysons Corner, VA
01.2017 - 03.2019
- Recommended merchandise to customers based on needs and preferences.
- Answered store and merchandise questions and led customers to wanted items.
- Described merchandise and explained use, operation and care.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained knowledge of sales and promotions, return policies and security practices.
Education
BBA - Business Administration And Management
George Mason University
Fairfax, VA05-2021
Business Management And Administration -
Northern Virginia Community College
Annandale, VA12.2019
Skills
- Product and Service Knowledge
- Sales Monitoring
- Work Planning and Prioritization
- Administration and Reporting
- Team Building
- Teamwork and Collaboration
- Performance Tracking and Evaluation
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
Timeline
Business Account Executive
T-Mobile
05.2021 - Current
Assistant Manager
T-Mobile
03.2019 - 05.2021
Mobile Retail Expert
AT&T
01.2017 - 03.2019
BBA - Business Administration And Management
George Mason University
Business Management And Administration -
Northern Virginia Community College
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