Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Christian Gallardo

Dallas,United States

Summary

Dynamic Business Account Executive with T-Mobile, skilled in B2B sales and lead generation. Proven track record of establishing key relationships and resolving customer issues effectively. Bilingual in Spanish, leveraging cultural awareness to enhance client engagement. Proficient in Salesforce, driving sales success through strategic prospecting and collaboration.

Overview

8
8
years of professional experience

Work History

Business Account Executive

T-Mobile
Irving, TX
02.2025 - Current
  • Promoted new products and services to existing clients as they became available.
  • Provided consultative sales support to customers regarding their business needs.
  • Established relationships with key decision makers within target organizations.
  • Resolved customer complaints in a timely manner by working closely with internal departments.

Sales Development Representative

T-Mobile
Frisco, TX
03.2023 - 02.2025
  • Conducted market research to identify new business opportunities.
  • Identified potential clients through market research and cold-calling.
  • Built strong relationships with partners and vendors to ensure quality service delivery.
  • Generated leads through cold calling and email campaigns.
  • Participated in regular meetings with sales teams to review performance metrics.

Sales Associate

T-Mobile
Dallas, TX
02.2018 - 12.2023
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Provided accurate information about products, prices and services.
  • Demonstrated product features and benefits for customers' needs.

Account Manager

A&A Marketing
Dallas, TX
11.2017 - 02.2018
  • Developed a rapport with potential customers by engaging in friendly conversation.
  • Attended weekly team meetings to discuss sales strategies and targets.
  • Generated leads through cold calling prospective clients.
  • Demonstrated how to use the product and its features.
  • Maintained up-to-date knowledge on new products and services available for sale.

Education

Associate of Science - Marketing

Richland College
Dallas, TX

Skills

  • B2B sales
  • Lead generation
  • Cold calling
  • CRM proficiency
  • Prospecting
  • Salesforce
  • Bilingual in Spanish
  • Product knowledge
  • Team collaboration
  • Cultural awareness
  • Troubleshooting

Accomplishments

  • I was part of a pilot program at T-Mobile that helped generate and close leads for our government sector.
  • I was part of the culture council at T-Mobile that, which helps celebrate and recognize different backgrounds and ethnicities for the corporate centers here in Dallas.

Affiliations

  • I love to learn about the world around me. I'm especially interested in animals and their habitats.
  • Im a student of science and would like to get my foot in the door of a conservation group.
  • I like to travel and explore.

Timeline

Business Account Executive

T-Mobile
02.2025 - Current

Sales Development Representative

T-Mobile
03.2023 - 02.2025

Sales Associate

T-Mobile
02.2018 - 12.2023

Account Manager

A&A Marketing
11.2017 - 02.2018

Associate of Science - Marketing

Richland College

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