SAMUEL THOMAS
Newington,CT
Summary
Driven professional with a proven track record at Amberwoods Of Farmington, enhancing operational efficiency and client satisfaction through expert scheduling and conflict resolution. Skilled in shift planning and team supervision, I excel in maintaining high-quality standards and fostering customer relations. Achieved significant reductions in staff overtime, demonstrating a strong work ethic and a results-focused approach.
Overview
14
14
years of professional experience
Work History
Scheduling Manager
Amberwoods Of Farmington
Farmington, Connecticut
03.2023 - 08.2024
- Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
- Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
- Confirmed patient appointments via telephone to inform of appropriate preparations needed prior to examination.
- Monitored ongoing projects closely, adjusting schedules as needed to accommodate unforeseen changes or delays.
- Reduced staff overtime hours by optimizing schedules and minimizing conflicts.
- Created weekly and monthly reports and presentations.
Inventory Specialist
Gems Sensors & Controls
01.2017 - 03.2023
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Assembler
Gems Sensors & Controls
05.2015 - 01.2017
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Quality Control Inspector
Data Mail Systems
09.2010 - 05.2014
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Scheduler
Athena Health Care Systems
Bristol, Connecticut
08.2024 - Current
- Trained and supervised employees on office policies and procedures.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Supported nursing leadership by providing regular reports on staff utilization and scheduling efficiency, enabling data-driven decisionmaking.
- Collaborated with nursing management to address staffing needs, resulting in improved patient satisfaction and nurse morale.
Education
Bachelor of Science - Nursing Administration
R R Institute of Technology
Bengaluru, Karnataka, India02.2009
High School Diploma -
CMS High School
Kottayam, Kerala, India 06.2005
Skills
- Shift planning
- Customer relations understanding
- Documentation skills
- Team Supervision
Languages
Hindi
Full Professional
Malayalam
Native or Bilingual
Tamil
Full Professional
Timeline
Scheduler
Athena Health Care Systems
08.2024 - Current
Scheduling Manager
Amberwoods Of Farmington
03.2023 - 08.2024
Inventory Specialist
Gems Sensors & Controls
01.2017 - 03.2023
Assembler
Gems Sensors & Controls
05.2015 - 01.2017
Quality Control Inspector
Data Mail Systems
09.2010 - 05.2014
Bachelor of Science - Nursing Administration
R R Institute of Technology
High School Diploma -
CMS High School
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