Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Samuel Tichenor

Edwardsville,IL

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with a diligent and well-organized mentality. Certified in safe food handling. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista

222 Artisan Bakery & Cafe
10.2023 - Current
  • Used POS system to accurately enter orders and process payments.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Barista

Scooters Coffee
07.2023 - 11.2023
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Maintained regular and consistent attendance and punctuality.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Learned special recipe items and seasonal offerings to best meet customer needs.

Education

High School Diploma -

Edwardsville High School
Edwardsville, Illinois
06.2023

Skills

  • Order Preparation
  • Food Running
  • Table Bussing
  • POS Systems
  • Espresso machine operation
  • Product Upselling
  • Coffee and Tea Preparation
  • Smoothie making
  • Workstation Maintenance
  • Shipment Receiving

Certification

  • Food Handler Certification - July 27 2023-2026

Timeline

Barista

222 Artisan Bakery & Cafe
10.2023 - Current

Barista

Scooters Coffee
07.2023 - 11.2023

High School Diploma -

Edwardsville High School
Samuel Tichenor