Dynamic server with a strong work ethic and exceptional customer service skills, honed at Rosebud on Rush. Proven ability to thrive in high-pressure environments, ensuring guest satisfaction and minimizing order errors. Adept at cash handling and engaging with customers to enhance their dining experience. Committed to delivering excellence in every interaction.
Hi, I’m
Samuel Valdivia
SERVER
Gurnee,Illinois
Summary
Overview
25
years of professional experience
Work History
Rosebud on Rush
Server
03.2009 - 02.2025
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Tavern on Rush Steak House
Food Runner
05.2004 - 01.2009
Job overview
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
chedravy
Supervisor in Sales and Purchasing Control Systems
01.2000 - 08.2004
Job overview
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Preparatoria De Leon Leon Gto
High School Diploma
08-2000
University Overview
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
English
Professional Working
Timeline
Server
Rosebud on Rush
03.2009 - 02.2025
Food Runner
Tavern on Rush Steak House
05.2004 - 01.2009
Supervisor in Sales and Purchasing Control Systems
chedravy
01.2000 - 08.2004
Preparatoria De Leon
High School Diploma
Software
Software 2025
Work Preference
Work Type
Full TimeImportant To Me
Career advancementAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
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