Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Samuel Walker

Bloomington,IN

Summary

People-oriented leader, offering over 4 years of service management experience. Committed to creating a workplace culture that is consistent with the organization's mission and values. Reliable, and well-versed in critical thinking and problem-solving.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
Bloomington, IN
01.2025 - Current
  • Managed inventory levels and conducted regular stock checks to maintain supplies.
  • Resolved customer complaints effectively to enhance the service experience.
  • Monitored employee performance and provided constructive feedback for improvement.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Served as a role model for other employees by demonstrating professional behavior at all times.
  • Connected with regular customers daily to better comprehend their needs.

Service Leader

Chipotle
West Lafayette, Indiana
01.2022 - 02.2025
  • Led team in delivering exceptional customer service during peak hours.
  • Monitored food preparation processes to uphold quality and safety standards.
  • Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
  • Implemented processes and procedures to keep employees on task and maintain smooth workflow.
  • Motivated teams by recognizing and rewarding excellence.

Education

Bachelor of Science - Merchandising

Indiana University, Bloomington
Bloomington, IN
08-2026

Skills

  • Customer service
  • Team leadership
  • Problem resolution
  • Time management
  • Training and mentoring
  • Inventory management
  • Effective communication
  • Demand forecasting

Websites

Timeline

Shift Supervisor

Starbucks
01.2025 - Current

Service Leader

Chipotle
01.2022 - 02.2025

Bachelor of Science - Merchandising

Indiana University, Bloomington

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