Samuel Watkins
Health Aid
Mesquite,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent consumers relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Manager
Autism Treatment Center
05.2001 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Hire, train and oversee ongoing training for staff at the facilities.
- Actively participate in ongoing communication with consumers, parents, guardians, surveyors, doctor's and staff.
- Ensure teaching facilities meets all licensing requirements.
- Develop and implement teaching facilities schedules and budgets.
- Document and monitor all paperwork relating to the consumers, staff meetings, trainings and etc.
- Complete performance evaluations of staff.
- Conduct staff interviews.
- Ability to communicate clearly and work effectively within a team for integrated programming.
- Knowledge of special needs of individuals with developmental disabilities.
- Ability to handle stressful situations; exhibit patience and flexibility.
Postal Carrier
Carrollton Post Office
10.2011 - 07.2012
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Developed strong relationships with local businesses along delivery route, facilitating smooth pick-up and drop-off processes.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Provided exceptional customer service by answering inquiries and addressing concerns professionally and courteously.
Education
No Degree - Advanced Massage Therapy
ATI Career Training Center - Dallas
Dallas, TX01.2008
No Degree - Massage Therapy
ATI Career Training Center - Dallas
Dallas, TX10.2007
High School Diploma -
Barbara M. Manns High School
Dallas, TX06.1999
Skills
- Cost Control
- Strategic Planning
- Computer Skills
- Project Planning
- Leadership Skills
- Judgement Skills
Certification
Satori Alternatives to Managing Aggression
Certified Medical Massage Practitioner
Timeline
Postal Carrier
Carrollton Post Office
10.2011 - 07.2012
Manager
Autism Treatment Center
05.2001 - Current
No Degree - Advanced Massage Therapy
ATI Career Training Center - Dallas
No Degree - Massage Therapy
ATI Career Training Center - Dallas
High School Diploma -
Barbara M. Manns High School
Satori Alternatives to Managing Aggression
Certified Medical Massage Practitioner
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