Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

SAMUEL WILLIS

Clinton,MA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Airgas Inc.
10.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.

Assistant Branch Manager

Herb Connolly Acura
02.2021 - 04.2022
  • Run through technology of new cars with customers
  • Organize and schedule deliveries for cars
  • Train new employees for similar position
  • Continue training on a month to month basis.

Barcelona Wine and Bar
01.2019 - 09.2019
  • Run food to proper guests
  • Clean, sort, and organize dishes
  • Give excellent customer service.

Saint Gobain Abrasives
03.2017 - 12.2018
  • Used proper PPE in safety environment
  • Achieved correct daily quotas for wheels
  • Properly signed off on correct work orders.

Shift Leader

Melt Gelato
06.2013 - 03.2017
  • Manage Customers, and Employees in the front of the store
  • Provide excellent, and fast customer service
  • Ensure correct materials at all times for the store
  • Use correct measurements for all orders.

Education

Drafting Instructor -

High school Technical Teacher

School Technical Teacher

Skills

  • English
  • Team Motivation
  • Strategic Planning
  • Money Handling
  • Retail Operations
  • Customer Relationship Management (CRM)
  • Negotiation
  • Customer Relations

Additional Information

  • Becker College, Worcester, MA, 3.0, Game Design
  • Worcester Technical High school, Worcester, MA, 3.0, animation and design

References

Roger Ducharme Paul Chambers, ChambersP@worc.k12.ma.us, (508)-799 Bruce Packard, Bpackard@builtrite-reliance.com, (978)-365-3867

Timeline

Assistant Manager

Airgas Inc.
10.2022 - Current

Assistant Branch Manager

Herb Connolly Acura
02.2021 - 04.2022

Barcelona Wine and Bar
01.2019 - 09.2019

Saint Gobain Abrasives
03.2017 - 12.2018

Shift Leader

Melt Gelato
06.2013 - 03.2017

Drafting Instructor -

High school Technical Teacher

School Technical Teacher

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SAMUEL WILLIS