Samuel Antonio Urbina Gutiérrez
Miami
Summary
Expert in order management and menu memorization, ensuring prompt service and customer satisfaction. Collaboratively enhanced guest experiences, demonstrating a strong work ethic and a focus on significant achievements in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Server
All Porpuse Pizzeria
09.2024 - 11.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Founding Farmers
06.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer satisfaction.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Food Runner / Barback
Bar Spero
10.2022 - 09.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Education
High School Diploma -
San Juan Bosco “Salesiano”
Granada, Nicaragua12.2018
Skills
- Strong work ethic
- Exceptional customer service
- Menu memorization
- Food running
- Table bussing
- Order management
- Table setting
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Server
All Porpuse Pizzeria
09.2024 - 11.2024
Server
Founding Farmers
06.2024 - 11.2024
Food Runner / Barback
Bar Spero
10.2022 - 09.2024
High School Diploma -
San Juan Bosco “Salesiano”
Similar Profiles
Anthony ContarinoAnthony Contarino
General Manager/Owner at TreMonte Pizzeria Authentic Pizzeria and Ice BarGeneral Manager/Owner at TreMonte Pizzeria Authentic Pizzeria and Ice Bar
RAMON SALAMANCA MENGUITORAMON SALAMANCA MENGUITO
Senior Chef De Partie at Acqua e Sale Ristorante PizzeriaSenior Chef De Partie at Acqua e Sale Ristorante Pizzeria
Bailey BruceBailey Bruce
Complex General Manager (Multi-Unit) at Tutta Bella Neapolitan PizzeriaComplex General Manager (Multi-Unit) at Tutta Bella Neapolitan Pizzeria