Summary
Overview
Work History
Education
Skills
Timeline
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Samuel J. Read

Ypsilanti,MI

Summary

Dynamic and results-oriented professional with a proven track record in customer service and teamwork, honed across roles at Dicks Sporting Goods, Ypsi-Arbor Little League, and Tim Horton's. Excelled in enhancing customer satisfaction and fostering team collaboration. Skilled in time management and problem-solving, consistently achieving and surpassing sales and service goals.

Overview

2
2
years of professional experience

Work History

Sales Associate

Dicks Sporing Goods
10.2022 - Current
    • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
    • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
    • Built relationships with customers to encourage repeat business.
    • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
    • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
    • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
    • Greeted customers and helped with product questions, selections, and purchases.
    • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
    • Helped customers complete purchases, locate items, and join reward programs.

Baseball Umpire

Ypsi-Arbor Little League
05.2022 - 04.2023
  • Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
  • Fielded questions from athletes and coaches regarding specific scenarios and calls.
  • Promoted fair play by consistently enforcing baseball regulations throughout each match.
  • Maintained safety of players and fans in different situations.
  • Communicated effectively with scorekeepers to ensure accurate record-keeping of game events.
  • Ensured player safety by monitoring equipment usage and field conditions before and during matches.
  • Maintained a professional demeanor and upheld high standards of integrity while officiating matches.
  • Collaborated with fellow umpire team members to ensure accurate decision-making during games.
  • Communicated strikes and runs with precision.
  • Conducted pre-game meetings with team captains to review ground rules, clarify expectations, and address any concerns.
  • Kept games on schedule by starting promptly and making correct calls.

Restaurant Team Member

Tim Horton's
07.2022 - 09.2022
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.

Education

High School Diploma -

Huron High School
Ann Arbor, MI
06.2024

Skills

    • Customer Service
    • Teamwork and Collaboration
    • Time Management
    • Problem-solving skills
    • Listening Skills
    • Multi-tasking strength
      • Excellent people skills
      • Reliable and punctual
      • Goal-Oriented
      • Outgoing Personality
      • Flexible Schedule

Timeline

Sales Associate

Dicks Sporing Goods
10.2022 - Current

Restaurant Team Member

Tim Horton's
07.2022 - 09.2022

Baseball Umpire

Ypsi-Arbor Little League
05.2022 - 04.2023

High School Diploma -

Huron High School

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Samuel J. Read