Summary
Overview
Work History
Education
Skills
Timeline
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Samuel (Melana) Young

Huntsville,TX

Summary

Reliable and upbeat Barista/ Cashier successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience

Work History

Lead Barista

Starbucks
08.2023 - Current
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Account Manager, Inside Sales

TrendingMKE
02.2021 - 01.2023
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
  • Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
  • Developed strong relationships with key clients, resulting in increased account retention and growth.
  • Expanded client base through targeted prospecting and effective lead generation efforts.

Education

High School Diploma -

Dwight Eisenhower Senior High School
Houston, TX
07.2018

Skills

Team Player

Active listener

Exceptional customer service

Friendly and outgoing

Excellent memory

Cleanliness standards

Relationship Building

Conflict Resolution

Hospitality and Professionalism

Problem-Solving

Adaptability to Change

Timeline

Lead Barista

Starbucks
08.2023 - Current

Account Manager, Inside Sales

TrendingMKE
02.2021 - 01.2023

High School Diploma -

Dwight Eisenhower Senior High School

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Samuel (Melana) Young