Samuel Smith
Albany,GA
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
8
8
years of professional experience
Work History
Store Manager
American Lube Fast
Albany , GA
08.2023 - 01.2025
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Assistant Manager
American Lube Fast
Albany, GA
02.2021 - 08.2023
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with safety regulations and company policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
Detail Manager
Five Star Nissan
Albany, GA
01.2018 - 02.2021
- Reviewed invoices for accuracy prior to submitting them for payment processing.
- Resolved customer complaints in a timely manner while maintaining high levels of customer service.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Taught team members how to properly wash, wax and vacuum vehicles.
- Documented orders, daily activities, weekly schedules and team performance.
Overnight Driver
Middle Georgia Courier
Albany, GA
10.2016 - 02.2018
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Managed fuel consumption and expenses for vehicle operations.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Adhered to traffic laws and regulations to prevent accidents.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Education
Early County High School
Blakely, GASkills
- Hourly shift management
- Store operations oversight
- Promotional planning
- Personnel development
- Relationship building and management
- Flexible schedule
- Reliable
- Supply ordering
- Customer service
Timeline
Store Manager
American Lube Fast
08.2023 - 01.2025
Assistant Manager
American Lube Fast
02.2021 - 08.2023
Detail Manager
Five Star Nissan
01.2018 - 02.2021
Overnight Driver
Middle Georgia Courier
10.2016 - 02.2018
Early County High School
Similar Profiles
Jeffrey SingletaryJeffrey Singletary
Tire and Lube Technician at American Lube FastTire and Lube Technician at American Lube Fast
Adrian MelvinAdrian Melvin
Center Manager at Grease Monkey - American Lube FastCenter Manager at Grease Monkey - American Lube Fast
Jamie TalleyJamie Talley
Fast Lube Guest Relations at Charlies Fast LubeFast Lube Guest Relations at Charlies Fast Lube