Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

SAMUEL T. SEIBERT

Fairview Park,OH

Summary

Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Overview

17
17
years of professional experience

Work History

Ombudsman

Cleveland Clinic, Ombudsman
Cleveland, OH
09.2019 - Current
  • Main Campus & Marymount Hospital are primary locations of responsibility
  • The face of the Executive Administration that is driven by Patient Experience and Clinical Transformation directives
  • Primary responsibility is to support patients, caregivers, and physicians through a variance of challenging situations and irregularities
  • Secondarily, the subjects of these situations are reported and utilized to implement improvement directives to cover the adaptation of employee and patient roles.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

President/Business Owner/Operator

Cleveland Soccer Club
Cleveland, OH
01.2017 - Current
  • Founder, and current President of Cleveland SC Corp.
  • The President duties currently include general manager, operations, budgeting, and community engagement
  • Served as principal stakeholder over organization's complete operations.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • The sourcing and maintenance of corporate partnerships, employees, interns, coaches, and players
  • In summary, all executive decisions including financial, public relations directives, and terms of contractual obligations.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Learned and remained updated on statutory requirements and regulations.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.

Usher Supervisor - Game Day Operations

Cleveland Guardians
Cleveland, OH
01.2017 - Current
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Supervisor of 20 – 70 employees during game day and non-game day events whose responsibility is stadium entry, egress, and seating.
  • Performed fan experience directives including coordination for high level entry and seating resolution opportunities

Licensed Banker to Branch Manager

Huntington Bank
Euclid, OH
01.2017 - 05.2019
  • Met monthly and quarterly deadlines by proactively managing individual and team tasks and streamlining processes.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and revenue producing tasks.
  • Created strategies to develop and dramatically improve existing customer sales, resulting in increase in annual sales. Branch production was increased by 400% within 90 days under my management
  • Identified and capitalized on community business opportunities with effective networking.

Education

MBA - Sports Administration

Tiffin University
Tiffin, OH
06.2017

Bachelor of Science - Health Administration

Kent State University
Kent, OH
08.2007

Skills

  • Social Perceptiveness
  • Raising Capital
  • Trend Identification
  • Talent Evaluation
  • Process Improvement
  • Business Relationship Management
  • Coaching and Mentoring
  • Problem Anticipation and Resolution
  • Public Speaking
  • Conflict Resolution

Accomplishments

  • Collaborated with team of community leaders in the development of housing enhancement loans as well as beautification for the City of Euclid.
  • Resolved patient experience issue through consumer feedback and effective trialing.
  • Lead a developing Business Networking International chapter as 216 BNI Chapter President (2017)

Timeline

Ombudsman

Cleveland Clinic, Ombudsman
09.2019 - Current

Licensed Banker to Branch Manager

Huntington Bank
01.2017 - 05.2019

President/Business Owner/Operator

Cleveland Soccer Club
01.2017 - Current

Usher Supervisor - Game Day Operations

Cleveland Guardians
01.2017 - Current

MBA - Sports Administration

Tiffin University

Bachelor of Science - Health Administration

Kent State University

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SAMUEL T. SEIBERT