Sana Ahmed
Patchogue ,NY
Overview
7
7
years of professional experience
Work History
Lead Cashier
Rite Aid
06.2022 - 07.2024
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
- Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
- Streamlined the checkout process for faster service, leading to increased customer loyalty.
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Promoted store specials and upsold items at the register, increasing average transaction value per customer visit.
Kohl’s Associate
Kohl’s
08.2019 - 06.2022
- Increased credit card sales by developing and implementing effective sales strategies.
- Worked effectively in fast-paced environments.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Crew Member
Dunkin’ Donuts
09.2017 - 08.2019
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
General Studies -
Suffolk Community College
SeldenPatchogue Medford High School
06.2021
Skills
- Customer Relationship Building
- Customer Service
- Cash Handling
- Training and coaching
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Professionalism and Courtesy
Education
true
Timeline
Lead Cashier
Rite Aid
06.2022 - 07.2024
Kohl’s Associate
Kohl’s
08.2019 - 06.2022
Crew Member
Dunkin’ Donuts
09.2017 - 08.2019
General Studies -
Suffolk Community College
Patchogue Medford High School