Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
4
4
years of professional experience
Work History
Manager
Wilmington Smoke Shop & Mini Market
Los Angeles
08.2024 - 10.2024
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Enhanced customer satisfaction through the development of a customer service excellence program.
Created and managed budgets for travel, training, and team-building activities.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Established processes to ensure efficient workflow throughout the organization.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Ensured compliance with industry regulations and company policies.
Enhanced team morale and retention through recognition programs and career development opportunities.
Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Assigned work and monitored performance of project personnel.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Manager
Exon Gas Station
Memphis, TN
01.2021 - 01.2023
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Ensured compliance with all applicable laws, regulations, industry standards.
Enhanced team morale and retention through recognition programs and career development opportunities.
Trained employees on additional job positions to maintain coverage of roles.
Directed recruitment, hiring, and training of new staff members.
Resolved customer inquiries and complaints requiring management-level escalation.
Negotiated contracts with vendors to secure favorable terms and pricing.
Managed inventory levels to meet demand without overstocking, reducing waste.
Education
GED -
Tbilisi Medical University
Georgia
Skills
Marketing
Workforce management
Performance management
Work prioritization
Performance evaluations
Customer service
Languages
English
Professional
Arabic
Full Professional
Timeline
Manager
Wilmington Smoke Shop & Mini Market
08.2024 - 10.2024
Manager
Exon Gas Station
01.2021 - 01.2023
GED -
Tbilisi Medical University
Similar Profiles
Wazir KassimWazir Kassim
Cashier at Kings Mini Mart Smoke ShopCashier at Kings Mini Mart Smoke Shop