SaNaria Acuff
Jeffersonville,IN
Summary
Dynamic food service professional with a strong work ethic and exceptional customer service skills, honed at Taziki's Mediterranean Cafe. Proven ability to enhance operational efficiency through effective multitasking and adherence to food safety standards. Recognized for training new staff and implementing process improvements that elevated service quality and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Food Service Worker
Aramark
Clarksville, IN
11.2023 - Current
- Prepared and served food items following safety and sanitation guidelines.
- Assisted in maintaining clean and organized workstations to enhance efficiency.
- Operated kitchen equipment, ensuring proper usage and maintenance.
- Collaborated with team members to execute meal service during peak hours.
- Monitored inventory levels, assisting in stock rotation and replenishment efforts.
- Provided exceptional customer service by addressing inquiries and feedback promptly.
- Trained new staff on operational procedures and best practices for food service.
- Implemented process improvements to streamline food preparation workflows.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Front of House Employee
Walmart
Clarksville, IN
06.2024 - 09.2024
- Assisted customers in locating merchandise and answering inquiries efficiently
- Maintained cleanliness and organization of front of house areas to enhance customer experience
- Collaborated with team members to ensure seamless operations during peak hours
- Processed transactions accurately using point-of-sale systems to facilitate smooth checkouts
- Monitored inventory levels and communicated restocking needs to management proactively
- Trained new employees on customer service protocols and operational procedures effectively
- Implemented suggestions for improving store layout, enhancing shoppers' navigation experience
- Resolved customer complaints promptly, ensuring satisfaction while maintaining company policies
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Packaging Coordinator
Academy Sports Outdoors
Jeffersonville, IN
02.2022 - 11.2023
- Coordinated packaging operations to ensure timely product distribution and inventory management.
- Assisted in developing and implementing efficient packaging processes for various product lines.
- Monitored packaging quality standards to maintain compliance with company policies and regulations.
- Collaborated with cross-functional teams to streamline workflows and enhance operational efficiency.
- Trained new staff on packaging techniques, safety protocols, and equipment operation guidelines.
- Conducted regular audits of packaging materials to optimize usage and minimize waste.
- Analyzed packaging procedures to identify improvement opportunities and reduce cycle times.
- Maintained accurate documentation of packaging operations for reporting and compliance purposes.
- Implemented continuous improvement initiatives to enhance overall productivity while minimizing operational costs effectively.
- Established strong relationships with clients, addressing concerns promptly and providing exceptional customer service.
- Developed comprehensive training programs for new hires, resulting in reduced ramp-up time and increased productivity.
- Enhanced packaging efficiency by implementing automated systems and processes.
- Reduced material waste by optimizing packaging design and materials selection.
- Led cost-saving initiatives focused on reducing materials usage, energy consumption, or labor expenses without sacrificing quality or timeliness.
- Contributed to product development efforts by providing input on packaging design from a manufacturing perspective.
- Collaborated with suppliers to secure high-quality materials at competitive prices, reducing overall costs.
- Maintained a safe work environment by enforcing strict safety protocols and conducting regular inspections of equipment and facilities.
- Evaluated the performance of team members regularly, offering constructive feedback aimed at improving individual skills as well as overall team success.
- Increased production throughput with streamlined workflows and efficient scheduling.
Food Service Worker
Taziki's Mediterranean Cafe
05.2021 - 12.2022
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Participated in regular trainings to stay current on industry best practices and trends.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Education
High School Diploma - Core 40
Jeffersonville High School
Jeffersonville, IN05.2023
Skills
Quick learner
Positive attitude
Multitasking
Customer service
Strong work ethic
Cleaning and sanitation
Attention to detail
Positive attitude and energy
Team oriented
Fast-paced environment
Flexible schedule
Working quickly
Productivity and efficiency
Working with diverse people
Safe food handling
Food preparation
Food and safety standards
Interpersonal skills
Efficient food preparation
Order taking accuracy
Timeline
Front of House Employee
Walmart
06.2024 - 09.2024
Food Service Worker
Aramark
11.2023 - Current
Packaging Coordinator
Academy Sports Outdoors
02.2022 - 11.2023
Food Service Worker
Taziki's Mediterranean Cafe
05.2021 - 12.2022
High School Diploma - Core 40
Jeffersonville High School