Sanase Kaba
Lawrenceville,GA
Summary
Energetic and versatile professional with a comprehensive background in customer service, inventory coordination, and operational management. Skilled in enhancing business processes, ensuring product quality, and providing exceptional customer support. Eager to apply strong communication and organizational talents to drive efficiency and customer satisfaction in a challenging new role.
Overview
7
7
years of professional experience
Work History
Service Provider Research Coordinator
The Home Depot
06.2024 - Current
- Primary point of contact for approximately 200 Installation Service Providers within assigned Service Area
- Subject matter expert on The Home Depot Compliance Standards
- Create, compile, and analyze compliance performance reports
- Conduct initial reviews of legal license requirements
- Complete background checks and manage Service Provider accounts efficiently.
Seasonal Cabin Agent
Delta Airlines
06.2022 - Current
- Ensured the safe cleaning, sanitization, and provisioning of aircraft cabins, including seating areas, galleys, lavatories, crew rest areas, and cockpits
- Demonstrated physical strength and stamina by handling and transporting cleaning equipment and supplies required for servicing aircraft
- Conducted thorough aircraft security inspections in strict adherence to safety and security protocols and regulatory requirements.
Freight Associate
Home Depot
08.2019 - 06.2024
- Efficiently unloaded and organized incoming freight from delivery trucks for prompt shelving and availability to customers
- Responsible for maintaining stock levels in high-traffic store areas by retrieving products from overhead storage
- Contributed to a seamless shopping experience by ensuring shelves were well-stocked and items were easily accessible to customers.
Produce Clerk
Kroger
11.2020 - 12.2022
- Performed daily produce quality checks to ensure customer satisfaction
- Answered questions from a diverse customer base to provide a superior shopping experience
- Utilized team leadership skills to provide direction to other staff members.
Grocery Clerk
Kroger
06.2019 - 08.2020
- Used strong organizational skills in restocking items to ensure access for customers
- Built company's reputation by communicating with customers to assist them in meeting their needs.
Customer Safety Support
Jump Street Trampoline Park
03.2018 - 08.2019
- Ensured the safety of guests by monitoring activities and enforcing park rules
- Provided exceptional customer service and support to enhance guest experience.
Education
Bachelor of Business Administration -
Georgia Gwinnett College
Lawrenceville, GA05.2024
Skills
- Decision making
- Problem solver
- Time management
- Good business knowledge
- Excellent communicator
- Deliver results
- Working knowledge of MS Word, Excel, and PowerPoint
Timeline
Service Provider Research Coordinator
The Home Depot
06.2024 - Current
Seasonal Cabin Agent
Delta Airlines
06.2022 - Current
Produce Clerk
Kroger
11.2020 - 12.2022
Freight Associate
Home Depot
08.2019 - 06.2024
Grocery Clerk
Kroger
06.2019 - 08.2020
Customer Safety Support
Jump Street Trampoline Park
03.2018 - 08.2019
Bachelor of Business Administration -
Georgia Gwinnett College