Sanchita Lama
San Mateo,CA
Summary
Experienced with providing exceptional service in fast-paced environment. Utilizes excellent communication and problem-solving skills to ensure customer satisfaction. Track record of maintaining positive and welcoming dining experience.
Overview
4
4
years of professional experience
Work History
Server
Fitoor
02.2024 - Current
- Coordinated with host/hostess staff when seating large groups or organizing reservations effectively
- Achieved sales goals by promoting high-profit items and daily specials
- Informed kitchen staff of special order requests and dietary restrictions
- Advised customers on proper wine and liquor pairings for different foods
Server
Copra
03.2023 - 02.2024
- Restocked service stations to maximize availability
- Followed safety, sanitization and food handling guidelines
- Explained details for new menu items and daily specials
- Took accurate notes detailing customer orders
- Memorized menu additions, changes and limited offerings
Server
Rasa
10.2020 - 12.2022
- Communicated professionally with customers, colleagues and supervisors
- Assigned and arranged tables for large groups
- Ensured accuracy of final bills before presenting them to customers for payment
- Answered customer inquiries about menu items and provided recommendations
Education
Bachelor of Science - Accounting
San Jose State University
San Jose, CA12-2026
Associate of Science - Accounting
Canada College
Redwood City, CA05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Sales expertise
Timeline
Server
Fitoor
02.2024 - Current
Server
Copra
03.2023 - 02.2024
Server
Rasa
10.2020 - 12.2022
Bachelor of Science - Accounting
San Jose State University
Associate of Science - Accounting
Canada College
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