Sandee Glass
McKinney,TX
Summary
Dedicated professional who exceeds goals, retains customers and maintains a strong reputation for customer satisfaction. Detailed and quick-paced; a true team player. Excellent at juggling multiple tasks and working under pressure. Results-driven professional with interests in collaborating with others and finding solutions to problems. A focused individual promoting exemplary talents in assessing current trends and helping organizations stay competitive.
Overview
17
17
years of professional experience
Work History
REALTOR/Commercial Real Estate Broker
Dallas Luxury Realty
Dallas, TX
05.2021 - Current
- Advise clients on mortgage and housing conditions to identify market trends and establish client expectations
- Negotiate real estate contracts to navigate transactions between buyers and sellers
- Assist buyers with builder "blue tape" walk and quality control of trade workmanship to ensure client satisfaction and on-time closing
- Work closely with clients to facilitate appropriate vendors to assist with loans, inspections, and credit reports
- Obtain agreements from property owners to place properties for sale
- Perform due diligence on market rental data for potential investor properties
- List and market single-family and small multi-family properties for sale and lease
- Perform property inspections, condition reports, and material replacement estimates
- Analyze and determine renovation cost estimates for out of town investors looking for fix and hold single-family homes and small value-add multi-family properties
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal
- Increased revenue opportunities by marketing real estate to various commercial and private clients
Home Advisor
Orchard Homes
McKinney, TX
08.2020 - 04.2021
- Presented, coached and sold various Orchard products and services that fit customers needs from first consult to closing
- Handled listing presentation consults to close new customers on working with Orchard
- Conducted needs analysis for client. Identified and scheduled homes to show prospective clients
- Served as local real estate market expert - advised customers on local market dynamics and home prices
- Wrote, submitted and negotiated all offers for buyer clients
- Driven results balanced with strong collaboration with other team members
- Built and established new business opportunities and managed more than 80 existing clients
- Liaised between home buyers and sellers, totaling over $5 million in sales
Senior Buyers Agent/REALTOR
Redfin Corporate
Frisco, TX
03.2019 - 04.2020
- Laid off due to COVID -19
- Drafted purchase contracts and necessary paperwork for Residential property sales using zipforms
- Communicated with clients to understand property needs and preferences
- Sold 26 properties worth over $9.0 in 13 months
- Informed homebuyer of sales, construction, and warranty processes
- Educated clients on the buying process
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize sales offers and maintain the satisfaction of clients
- Used proprietary CMS to list potential clients and track properties in the local area, complete in-process sales, and update client information
- Followed up with prospective buyers regarding incentives from builders and new developments in the surrounding area
- Performed tours with potential buyers to homes that match their criteria or interest
REALTOR/Leasing Agent
Invitation Homes Inc.
Dallas, TX
10.2018 - 02.2019
- Managed a portfolio of 371 homes in Frisco, McKinney, Rockwall, Rowlett, Garland, Mesquite, Plano and Allen areas
- Responded to inquiries from Zillow, Realtor.com and Co-Brokers regarding home tours, qualification criteria, the application process, resident walk troughs
- Maintained CRM database (ATLAS) - changed platform to SalesForce CRM. Maintain MLS listings for available move-in ready homes
- Walked homes during Make Readies to ensure home is ready for market or new resident
- Advised corporate of market changes and rent rate adjustments needed
- Resolved conflicts between tenants in the most effective manner
Director of Outside Sales
Senior Living Project
Naples, FL
10.2017 - 09.2018
- Temporary Assignment - assisted in lease-up of a senior living community
- Outside Marketing to local hospitals, Alzheimer's Support Network, Parkinson Association, Elder Law Attorneys, Neurologists, and community leaders
- Scheduled and conducted face-to-face sales calls to qualified referral sources. Invited referral sources for tours and attend events in the community
- Initiated and developed monthly, quarterly marketing action plans for the community. Outlined specific action steps that were consistent with company goals
- Created and designed print advertisement and marketing brochures for the community
- Toured potential residents at the community
- Reviewed lease and guidelines with new residents and family members
- Developed and maintained courteous and effective working relationships
- Increased customer satisfaction by resolving issues
- Collaborated with team members to achieve target results
- Worked within applicable standards, policies, and regulatory guidelines to promote a safe working environment
REALTOR
Dallas Luxury Realty
Dallas, Texas
05.2008 - 10.2017
- Preferred Realtor for Veterans United. Assisted Veterans and active military with real estate needs. Negotiated contracts for lease and purchase, mortgage applications, inspections, repairs, and walk-throughs
- Worked with Developers and custom homebuilders in floorplan design, material selection for exterior construction materials, interior design, stone, tile, hardwoods, carpet, cabinets, lighting, marketing to Homebuyers
- Facilitated projects for investors in Commercial and Residential Real Estate. Duties included market research, identifying opportunities, managing remodels (i.e. Contract negotiations, scheduling, and budget) marketing the resale of the properties
- Assisted Clients with relocation to the Dallas metro area from Ireland, Russia, Germany, Brazil, and India
- Used NTREIS and other CRM databases to find properties and maintain clients
- Created and implemented marketing plans to drive sales, Advertised client properties on social media
- Continually stayed up-to-date on mortgage rates and related real estate news
- Sold homes in multiple price ranges. Marketed and Sold properties from $150,000 to $2.2 million
- Designed and staged homes for optimum showings and photography
- Performed home evaluations and developed competitive market analysis for individual homes
- Advised sellers on how to make homes more appealing to potential buyers
- Identified value-added solutions to complex problems and leveraged trends in customer industries to increase sales.
Managing Senior Designer
Everest Development
Greenwood Village, CO
06.2004 - 04.2008
- Managed staff of 8 Interior Designers to assist Homebuyers with product selections of hard surfaces, (i.e. Stone, tile, hardwoods, carpet), Fixtures, lighting, cabinets, paint
- Interfaced with design team members, including contractors, consultants, fabricators, architects, and regulatory agencies
- Specified finish materials for specs that met the needs/wants of potential customers
- Carefully reviewed contractor submittals of finish materials
- Facilitated requests regarding product information, installation methods, and product upgrade options
- Assisted Developer with Architect renderings, MEP coordination, and overall floorplan of 8 custom penthouse condos
- Originated and developed creative design concepts
- Assisted clients with budget considerations regarding products and materials
- Prepared construction documents and details to implement design concepts
- Extensive product knowledge of hard surfaces, lighting, cabinets, fixtures, and other building materials
- Maintained energy and enthusiasm in a fast-paced environment
- Developed team communications and information for meetings
- Identified issues, analyzed information, and provided solutions to problems
- Prepared a variety of different written communications, reports, and documents
Education
Real Estate License - Texas Real Estate License
George Leonard Real Estate
Arlington, TXGraphic Arts & Marketing - Advertising/Marketing
Tarrant County College
Fort Worth, TXSkills
- Goal-oriented
- Budget development
- Strong client relations
- Exceptional communication skills
- Effective negotiator
- Critical and creative thinking
- Time Management
- Financial feasibility requirements
- Rental management
- Excel, Word, Outlook, G-Suite, Salesforce Software Proficiency
Affiliations
- Member, REALTOR - National Association of Realtors, 2009 to Current
- Member, Texas Association of Realtors, 2009 to Current
- Texas Real Estate Sales License - Active
Timeline
REALTOR/Commercial Real Estate Broker
Dallas Luxury Realty
05.2021 - Current
Home Advisor
Orchard Homes
08.2020 - 04.2021
Senior Buyers Agent/REALTOR
Redfin Corporate
03.2019 - 04.2020
REALTOR/Leasing Agent
Invitation Homes Inc.
10.2018 - 02.2019
Director of Outside Sales
Senior Living Project
10.2017 - 09.2018
REALTOR
Dallas Luxury Realty
05.2008 - 10.2017
Managing Senior Designer
Everest Development
06.2004 - 04.2008
Real Estate License - Texas Real Estate License
George Leonard Real Estate
Graphic Arts & Marketing - Advertising/Marketing
Tarrant County College
Similar Profiles
Malina GloverMalina Glover
Licensed Real Estate Assistant at Luxury Realty GroupLicensed Real Estate Assistant at Luxury Realty Group
Karina KulikovaKarina Kulikova
Real Estate Agent at One And Only Realty - Luxury Real Estate In New York & MiamiReal Estate Agent at One And Only Realty - Luxury Real Estate In New York & Miami
Tyler AlhornTyler Alhorn
Marketing & Listing Coordinator at Sybarite Luxury RealtyMarketing & Listing Coordinator at Sybarite Luxury Realty
Kiet TangKiet Tang
Operations Manager (L6), On the Road (OTR) at AmazonOperations Manager (L6), On the Road (OTR) at Amazon
Paige WhitePaige White
Staff Accountant at Falkon TechnologiesStaff Accountant at Falkon Technologies