Sandee Hiatt
Eagle,Idaho
Summary
Travel expert skilled at coordinating international and domestic trips, managing multiple schedules simultaneously, and ensuring all travel needs are met efficiently. Strengths include strong organizational skills, ability to multitask under pressure, and providing top-notch customer service to ensure smooth travel experiences. Previous roles have resulted in streamlined travel coordination and enhanced traveler satisfaction.
Overview
8
8
years of professional experience
Work History
Owner
Hiatt Highlands Software Engineering LLC
Eagle, ID
03.2024 - Current
- Identified new opportunities for growth, expansion, and diversification.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
Software Test Consultant & Social Media Evaluator
TELUS International
Remote, ID
03.2024 - 03.2025
- Analyzed system requirements, developed test cases, and executed tests.
- Reviewed user stories, functional specifications, and technical designs.
- Conducted usability testing to ensure a positive user experience.
- Ensured that quality standards are met during the development process.
Reservation Sales Agent
Alaska Air Group Inc.
Boise, ID
10.2016 - 06.2024
- Exceeded targets consistently for performance, service quality and obtaining service goals.
- Demonstrated deep understanding of services through meticulous adherence to FAA procedure and safety protocols.
- Provided outstanding customer service through proactive engagement, attentive listening, and strong interpersonal abilities.
Education
Associate of Science - Communication Studies
University Of Phoenix
Tempe, AZ05.2012
Associate of Applied Science - Aviation And Airway Science
International Air And Hospitality Academy
Vancouver, WASkills
- Working collaboratively
- Strong work ethic
- Stringent safety adherence
- Reservation software expertise
- Expert itinerary planning
- Strong communication skills
- Executive travel
- Cultural awareness
Affiliations
- Volunteer: Bogus Basin Ski Racing Alliance
- Tamarack Resort Ski Ambassador
Timeline
Owner
Hiatt Highlands Software Engineering LLC
03.2024 - Current
Software Test Consultant & Social Media Evaluator
TELUS International
03.2024 - 03.2025
Reservation Sales Agent
Alaska Air Group Inc.
10.2016 - 06.2024
Associate of Science - Communication Studies
University Of Phoenix
Associate of Applied Science - Aviation And Airway Science
International Air And Hospitality Academy
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