Sandeep Kaur
Greenwood,IN
Summary
Reliable customer service offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in retail areas and flexible with changing business needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Customer Service Cashier
Macy's
10.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Answered product questions using knowledge of sales and store promotions.
- Developed and managed relationships with customers to increase customer loyalty.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Sales Associate
Target
06.2012 - 02.2017
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Masters in International Economics -
Punjab University
Chandigarh India07.2017
Skills
- Refunds and exchanges
- Payment Processing
- Payment Collection
- Credits and Refunds
- Analytical Thinking
- Reliable and Responsible
- Creative Thinking
- Customer Satisfaction
- Product Knowledge
- Problem-Solving
- POS System Operation
- Cleaning and sanitizing
Languages
English
Hindi
Punjabi
Timeline
Customer Service Cashier
Macy's
10.2022 - Current
Sales Associate
Target
06.2012 - 02.2017
Masters in International Economics -
Punjab University