Sandeep Patel
Lewisville,NC
Summary
I have been with CVS my entire career in different roles. I started as Graduate intern in 2009 in Florida. I have worked as staff pharmacist, pharmacy manager and now DLEL. I love helping people that's why I choose retail pharmacy. I live in North Carolina now with my wife and two daughters. I love Cricket and Football.
Overview
15
15
years of professional experience
Work History
District Leader Emerging Leader
CVS Pharmacy
Winston-Salem, NC
03.2023 - Current
- Led cross-functional teams on special projects aimed at driving organizational growth or addressing critical issues within the district.
- Enhanced team morale and productivity by providing regular coaching, feedback, and recognition of accomplishments.
- Fostered a culture of continuous improvement by encouraging open feedback loops and incorporating best practices from other districts within the organization.
- Promoted a customer-centric mindset among team members by consistently prioritizing excellent service delivery in all interactions with clients or partners.
- Developed a high-performing team through effective recruitment, training, and retention strategies.
- Increased district performance by implementing strategic plans and setting clear objectives for team members.
- Stretch assignment in Fayetteville, NC from 04/23 to 08/23
Pharmacy Manager
CVS Health
Winston-Salem, NC
01.2009 - Current
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Collaborated with store manager to maintain daily operations.
- Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
- Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
- Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
Air Support Co-pilot
CVS Pharmacy
Winston-Salem, NC
12.2023 - 02.2024
- I helped district Leader in rolling out Air support for my district.
- I educated pharmacy manager and pharmacist on how and why of the program.
- I followed up with the stores not performing well on the Air support and coached them to get better outcomes.
- I am currently available to whole district if needed for anything related to Air support.
Education
Doctor Of Pharmacy - Pharmacy
North Dakota State University
Fargo, ND12.2008
Skills
- Community Engagement
- Inventory Management
- Teamwork and Collaboration
- Customer Service
- Team Leadership
- Decision-Making
- Staff training/development
- Scheduling
- Hiring and Onboarding
- Immunization
Languages
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Air Support Co-pilot
CVS Pharmacy
12.2023 - 02.2024
District Leader Emerging Leader
CVS Pharmacy
03.2023 - Current
Pharmacy Manager
CVS Health
01.2009 - Current
Doctor Of Pharmacy - Pharmacy
North Dakota State University