Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sanders Swatzell

Phoenix,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Blanco Downtown Bartender

Cheesecake Factory Inc
06.2023 - 04.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Cocktail Server/Bartender

Hyatt Regency
02.2021 - 05.2023
  • Increased sales significantly by upselling higher-end products to customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Served large amount of high profile clients throughout the year with multiple company buy outs including NFL teams such as Kansas City Chiefs.

Supervisor

Sushi Brokers - Arcadia Fresh Sushi
06.2020 - 02.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

Bartender

Sushi Roku - Innovative Dining Group
06.2019 - 06.2020
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Upsold drink specialty items such as high end sake and exotic seafood selections to increase overall sales and exceed targets..
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Experience in bottle service and fine dining aspect.

Education

Some College (No Degree) - Astrobiology

Arizona State University
Tempe, AZ

Skills

  • Service-Oriented
  • Time Management
  • Verbal and Written Communication
  • Sound Judgment
  • Teamwork and Professionalism
  • Mixology Techniques

Certification

  • Certified trainer, Fox Restaurant Concept
  • BEO experience catering to over 100+ guests
  • Licensed Property and Casualty Insurance agent at WIN Group Insurance Agency
  • Food Handlers and Title IV Alcohol Certificates

Timeline

Blanco Downtown Bartender

Cheesecake Factory Inc
06.2023 - 04.2025

Cocktail Server/Bartender

Hyatt Regency
02.2021 - 05.2023

Supervisor

Sushi Brokers - Arcadia Fresh Sushi
06.2020 - 02.2021

Bartender

Sushi Roku - Innovative Dining Group
06.2019 - 06.2020

Some College (No Degree) - Astrobiology

Arizona State University

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Sanders Swatzell