Sandha Patioran
Davenport,FL
Overview
19
19
years of professional experience
Work History
Server
Asaka Japanese Restaurant
Miami, FL
06.2007 - 04.2026
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Streamlined order processing, enhancing efficiency and accuracy in food delivery.
- Trained new staff on menu offerings and restaurant protocols to maintain service standards.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Managed cash handling procedures, ensuring accurate transaction processing at the point of sale.
- Coordinated with management during peak hours to optimize table turnover and service speed.
- Developed strong rapport with regular customers, fostering loyalty and repeat business through personalized interactions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Electronic Engineering
Institute Sains And Technology
Jakarta06-1997
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Service prioritization
- Team collaboration
- Food safety practices
Languages
English
Native or Bilingual
Indonesian
Native or Bilingual
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Timeline
Server
Asaka Japanese Restaurant
06.2007 - 04.2026
Bachelor of Science - Electronic Engineering
Institute Sains And Technology