Sandi Funez

Vl navegation ,support call,Identify theft deparment,over flow callComfortable with high volume inbound calls

Professional communication through phone, email, and in personStrong listening skills and ability to apply empathy

Computer skills in Windows and MS office and the ability to easily learn new applications

Ability to work within a team to initiate solutions and to assist team members in meeting performance goals

Adapt and thrive in a fast-paced, changing environment Self-motivated to complete assigned tasks and projects on time

Ability to maintain organization of multiple tasks and projects

Ability to maintain professional communication during all client interactions

Willingness to work overtime and additional hours outside normal shift Working some weekends will be required to meet team and department goals