Sandi Lopez
Jacksonville,FL
Summary
Dynamic and reliable professional with a proven track record in the hospitality industry, notably at Casa María Mexican Restaurant. Excelled in delivering exceptional customer service and maintaining high cleanliness standards. Demonstrated adaptability and multitasking abilities, enhancing customer experiences and operational efficiency. Skilled in using POS systems and fluent in multiple languages, ensuring seamless service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Server
Salsas Mexican Restaurant
Jacksonville FL
11.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier
Casa María Mexican Restaurant
Jacksonville, FL
09.2021 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Riverside High School
Jacksonville, FL05.2023
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Service prioritization
- Foreign language proficiency
- Positive and professional
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Time management abilities
- Clear Communication
- Adaptability
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Server
Salsas Mexican Restaurant
11.2022 - Current
Cashier
Casa María Mexican Restaurant
09.2021 - 11.2022
Riverside High School