Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandi Reed

LEBANON,MO

Summary

Office Manager with extensive experience in optimizing office procedures and managing operations. Expertise in schedule management, payroll administration, and coordinating business correspondence. Proven ability to excel in high-pressure, collaborative environments.

Overview

10
10
years of professional experience

Work History

Office Manager

Missouri Behavioral Health Counseling Associates
Lebanon, MO
09.2024 - Current
  • Ensured that all audit and compliance activities were conducted according to established guidelines.
  • Tracked changes in relevant legislation or regulations that may impact the organization's operations.
  • Developed invoicing systems and internal controls to boost billing efficiencies.
  • Maintained filing system for records, correspondence and other documents.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.

Director of Operations

vRS
Findlay, OH
10.2023 - 08.2024
  • Coordinated activities between different departments to ensure successful completion of projects.
  • Negotiated contracts with suppliers ensuring best value pricing options were secured.
  • Created policies and procedures for improved workflow processes.
  • Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
  • Managed day-to-day operations of a large staff in multiple departments.
  • Ensured compliance with applicable laws, regulations, industry standards.

Consultant

Cerner ITWorks
Kansas City, MO
03.2023 - 10.2023
  • Reviewed existing policies and procedures to suggest necessary improvements.
  • Collaborated with clients to develop action plans to address specific challenges and objectives.
  • Managed multiple projects simultaneously ensuring timely completion within budget constraints.
  • Evaluated existing systems and processes against industry best practices to enhance efficiency.
  • Collaborated with stakeholders to define project scope, objectives and deliverables.

Patient Registration Specialist

CoxHealth
Lebanon, MO
09.2018 - 03.2023
  • Executed insurance verifications to confirm patient coverage and eligibility.
  • Collected co-pays, ensuring accuracy in financial transactions.
  • Verified new and existing patient information to maintain comprehensive records.
  • Protected patient confidentiality rights by adhering to privacy regulations.

Owner/Operator

The Reading Well
Lebanon, MO
07.2017 - 07.2018
  • Created detailed lesson plans aligning with curriculum standards and learning objectives.
  • Oversaw staffing activities to maintain adequate coverage and support for educational initiatives.
  • Facilitated professional development trainings for educators to advance teaching practices.
  • Executed effective teaching strategies, resulting in increased student engagement and success.

Administrative Director/Teacher

Doodle Bugs
Lebanon, MO
07.2016 - 05.2017
  • Coordinated fundraisers to generate resources for school programs.
  • Oversaw payroll processes, ensuring accuracy and compliance with regulations.
  • Maintained up-to-date student and teacher files for effective record-keeping.
  • Organized training events to improve teaching methods and skills.
  • Provided classroom instruction, fostering a positive learning environment.

Cashier / Customer Service Representative

Target
Puyallup, WA
10.2015 - 05.2016
  • Processed transactions efficiently, ensuring prompt, courteous customer interactions.
  • Collaborated with team to engage diverse customers and staff members effectively.
  • Adhered strictly to policies governing customer confidentiality.

Education

Some College (No Degree) - Medical Administration

Ultimate Medical Academy
Tampa, FL
05-2016

Skills

  • Organizational skills
  • Audit compliance
  • Invoicing systems
  • Project coordination
  • Workflow improvement
  • Facility management

Timeline

Office Manager

Missouri Behavioral Health Counseling Associates
09.2024 - Current

Director of Operations

vRS
10.2023 - 08.2024

Consultant

Cerner ITWorks
03.2023 - 10.2023

Patient Registration Specialist

CoxHealth
09.2018 - 03.2023

Owner/Operator

The Reading Well
07.2017 - 07.2018

Administrative Director/Teacher

Doodle Bugs
07.2016 - 05.2017

Cashier / Customer Service Representative

Target
10.2015 - 05.2016

Some College (No Degree) - Medical Administration

Ultimate Medical Academy

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