Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandra Alvarez

San Antonio,TX

Summary

Highly-motivated with desire to take on challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively.

I have customer service experience I can give every customer a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

Care Coordinator

Carenet Healthcare
San Antonio, Texas
07.2016 - 11.2025

Handled patient calls regarding symptoms, prescription refills, and medication inquiries to ensure clear communication and support for patient needs.

Processor Technician

Adecco Staffing
San Antonio, Texas
11.2014 - 06.2016
  • Updating information, verification of employment of salary, requesting of deposits, home owner insurance, requesting title from title company updating information on system. Working on pipelines processing documents to meet the standard requirements. No specific or unusual demands, works with little or no supervision I am a self-starter able to operate under calmly pressure.
  • Processed incoming orders and managed inventory for efficient workflow.
  • Coordinated shipping schedules to ensure timely delivery of products.
  • Utilized warehouse management systems to track and manage stock levels.

Operation Specialist

DISYS
San Antonio, TX
06.2013 - 10.2014
  • Responsible for identifying, monitoring and reporting on specific loan origination, underwriting and processing documents to meet the standard requirements. Review the loan and respond to the Intercom of the attorneys request and research. Such as an Endorsed Note, Executed Assignment of Mortgage (AOM), Recorded Mortgage, Title stamped and recorded. Working on the MERS and NON-MERS. Working on pipelines for the Mortgage Loan files. Monitor Mortgage Loan with the policies of requirements of the investors. Loan files data and responsible for handling Mortgage Loan file No specific or unusual demands, works with little or no supervision I am a self-starter able to operate under calmly pressure. Knowledge of PC Software programs such as: Microsoft Office, Microsoft Word, Excel, LPS, IPORTAL, ISERIES, URS, Spreadsheets and Access Adobe Acrobat.

Office Clerk

Mergis Group
San Antonio, Texas
01.2012 - 05.2013
  • Resolves moderate complex operational or customers issues by determining and taking appropriate action. Performs high volume of sensitive task requiring intermediate research and problem solving skills. Receive Loan and Title Documents remove from packages and remove staples sort through and make sure that it is complete. Receive document and enter into system. Then sort out into different packs. Duties include originating source documents/ data adhering to a range of regulations and choosing from a variety of options: online entries, documents or items requiring a high degree of accuracy, speed and control; Arrow and DLM then make Labels. Work under general supervision, exercising limited judgment within guidelines. And other duties assigned.

Education

GED
Edingburg, Tx

Skills

Motivated Customer Service Professional experienced in delivering positive and memorable customer experiences Excelled in maintaining a strong work ethic and adaptability while fostering exceptional interpersonal relationships Committed to taking on challenges and enhancing customer satisfaction

Motivated Customer Service Professional experienced in delivering positive and memorable customer experiences Excelled in maintaining a strong work ethic and adaptability while fostering exceptional interpersonal relationships Committed to taking on challenges and enhancing customer satisfaction

Languages

Spanish
Professional

Timeline

Care Coordinator

Carenet Healthcare
07.2016 - 11.2025

Processor Technician

Adecco Staffing
11.2014 - 06.2016

Operation Specialist

DISYS
06.2013 - 10.2014

Office Clerk

Mergis Group
01.2012 - 05.2013

GED
Sandra Alvarez