Sandra Bailey

I deal with customers and their freight. I also track freight/packages and help solve problems.

• Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Utilized strong problem-solving skills to quickly identify and address customer issues.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as 50 pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Did returns of outdated and damaged product.

• Followed recipes closely for consistent taste, quality and presentation.
• Followed food safety practices and sanitation guidelines.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

• Performed regular evaluations workflow identifying opportunities enhance productivity optimize resource allocation.
• Enhanced customer satisfaction by troubleshooting issues, making necessary adjustments, and providing prompt solutions.
• Started presses and observed operations to detect malfunctions.
• Ensured timely completion of projects by coordinating with team members to prioritize tasks and manage deadlines.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.